or apply directly on Cohere Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Cohere Health's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- Yes 49% of Cohere Health's roles list one
- Ghost-job risk at Cohere Health
- high 36 stale, 4 reposted of 85 open
- Hiring momentum
- 119 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cohere Health's own greenhouse board since 2026-08-03. Full hiring picture for Cohere Health.
About this role
The Client Support Specialist at Cohere Health is responsible for investigating and resolving technical issues related to healthcare technology products. This role involves diagnosing bugs, collaborating with stakeholders, and documenting processes to enhance customer service and improve bug management. The Specialist will also monitor trends and work closely with technical teams to ensure timely resolutions of critical issues.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cohere Health as an employer.
What you need
- Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field
- 2+ years proven experience in providing technical support for healthcare technology products or software applications
- Strong analytical and problem-solving skills
- Excellent communication skills, both written and verbal
- Customer-centric approach
- Ability to thrive in a fast-paced environment
Nice to have
- Understanding of software development and quality assurance processes
- Certifications in relevant healthcare IT or technical support areas
What you get
- Fully remote opportunity with about 5% travel
- Medical, dental, vision, life, disability insurance, and Employee Assistance Program
- 401K retirement plan with company match; flexible spending and health savings account
- Flex Time Off + company holidays
- Up to 14 weeks of paid parental leave
- Pet insurance
Worth weighing
- Salary range is $55,000 to $60,000 annually, which may be lower than industry standards for similar roles
- Role is not eligible for hire in NY, CA, CO, WA
- The interview process includes a take-home assessment, which may require additional time and effort
Summarised from Cohere Health's posting. Read the full original.
Listed by Cohere Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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