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Cloudbeds

Onboarding Project Manager - NORAM

Cloudbeds · North America

Posted about 3 months ago · $70,000 - $80,000

or apply directly on Cloudbeds's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Cloudbeds's roles stay open a median of 87 days
Reposted
No
Salary listed
Yes
8% of Cloudbeds's roles list one
Ghost-job risk at Cloudbeds
high
51 stale, 7 reposted of 51 open
Hiring momentum
74 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Cloudbeds's own greenhouse board since 2026-08-03. Full hiring picture for Cloudbeds.

About this role

As an Onboarding Project Manager at Cloudbeds, you will lead complex onboarding projects for mid-market customers, ensuring a smooth transition from contract signing to account management. Your role involves managing project timelines, aligning stakeholders, and maintaining high customer satisfaction through effective communication and risk management. You will collaborate with various teams to deliver a seamless implementation experience that drives customer confidence and platform adoption.

Our read on this posting3.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudbeds as an employer.

What you need

  • Fluency in English, Portuguese, and Spanish at a business-professional level, both written and spoken
  • Minimum 4 years of experience in hotel operations or hotel management
  • At least 1 year of project management experience within a SaaS or customer-facing environment
  • Proven ability to manage multiple projects simultaneously while maintaining strong attention to detail and organization
  • Experience coordinating cross-functional stakeholders and driving projects through completion in a fast-paced environment
  • Strong communication, relationship management, and customer-facing presentation skills

Nice to have

  • At least 1 year of project management experience within a hospitality SaaS environment
  • Previous experience with customer implementation & onboarding at a hospitality SaaS company
  • Familiarity with Salesforce, Zendesk, Slack, or other customer operations tools

What you get

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University
  • Access to professional development, including manager training, upskilling, and knowledge transfer

Worth weighing

  • No salary listed in the posting, but a range is provided: $70,000 - $80,000 USD based on skills and experience.
  • Role involves managing multiple projects in a fast-paced environment, which may be challenging for some candidates.

Summarised from Cloudbeds's posting. Read the full original.

Listed by Cloudbeds on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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