Director, Sports Ticket Operations
Brooklyn Sports & Entertainment · Brooklyn, NY 11232
Posted 7 days ago · $120,000 - $132,000
or apply directly on Brooklyn Sports & Entertainment's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Brooklyn Sports & Entertainment's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 60% of Brooklyn Sports & Entertainment's roles list one
- Ghost-job risk at Brooklyn Sports & Entertainment
- high 20 stale, 0 reposted of 30 open
- Hiring momentum
- 46 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Brooklyn Sports & Entertainment's own greenhouse board since 2026-08-03. Full hiring picture for Brooklyn Sports & Entertainment.
About this role
The Director of Sports Ticket Operations will lead the daily operations of the ticketing department for the Brooklyn Nets and New York Liberty, ensuring operational excellence and enhancing the fan experience. This role involves managing departmental priorities, driving technology strategies, overseeing ticketing data governance, and collaborating with various internal stakeholders. Additionally, the director will focus on process improvements and team development within the department.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brooklyn Sports & Entertainment as an employer.
What you need
- 7+ years of experience in sports ticket operations, ticketing systems, or live event operations, preferably within professional sports
- 3+ years of experience leading teams or managing operational functions
- Advanced knowledge of Ticketmaster Host, Archtics, and ticketing operations best practices
- Experience with Salesforce or comparable CRM platforms
- Demonstrated success leading operational process improvements and cross-functional initiatives
- Strong understanding of ticketing operations, inventory management, membership products, financial controls, and live event execution
Nice to have
- Bachelor's degree preferred
What you get
- $120,000 - $132,000 base salary
- Bonus eligibility
- Medical, dental, and vision coverage; HSA and FSA eligibility
- 401k Employer Match at 4%
- Competitive PTO policy & Company Holidays
- Parental leave policy eligible after 6 months of service
Worth weighing
- Role requires attendance at games and events on evenings, weekends, and holidays
- Travel requirements are less than 5%
- The job description indicates that responsibilities may change based on business demands
Summarised from Brooklyn Sports & Entertainment's posting. Read the full original.
Listed by Brooklyn Sports & Entertainment on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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