Head of Operations (Entertainment Venue)
Brooklyn Sports & Entertainment · Brooklyn, New York, United States
Posted 21 days ago · $170,000 - $210,000
or apply directly on Brooklyn Sports & Entertainment's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Brooklyn Sports & Entertainment's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 60% of Brooklyn Sports & Entertainment's roles list one
- Ghost-job risk at Brooklyn Sports & Entertainment
- high 20 stale, 0 reposted of 30 open
- Hiring momentum
- 46 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Brooklyn Sports & Entertainment's own greenhouse board since 2026-08-03. Full hiring picture for Brooklyn Sports & Entertainment.
About this role
The Head of Operations will oversee the daily management and financial performance of a live-entertainment venue in Manhattan, ensuring exceptional guest experiences and operational excellence. This role involves leading budgeting, reporting, and developing strategies for revenue expansion while managing onsite staff and maintaining high service standards. The individual will also play a key role in preparing for future growth and multi-venue expansion.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brooklyn Sports & Entertainment as an employer.
What you need
- 15+ years of experience in venue operations, hospitality, live entertainment, location-based entertainment, or a related operating leadership role
- Proven track record of owning a P&L and driving financial and operational performance
- Strong financial and analytical skills, with experience in reporting to executive leadership and/or ownership
- Strong understanding of service standards, operational execution, safety protocols, and management accountability across departments
- Experience serving as a senior point of escalation for operational, guest, staffing, or incident-related matters
- Familiarity with live entertainment and hospitality-integrated concepts where guest flow, timing, atmosphere, and programming must work together seamlessly
Nice to have
- Experience opening a new venue is a plus
- Experience identifying and implementing operational improvements that enhance efficiency, throughput, and guest satisfaction
What you get
- $170,000 - $210,000 base salary + Performance-Based Incentive
- Medical, dental, and vision coverage; HSA and FSA eligibility
- 401k Employer Match at 4%
- Competitive PTO policy & Company Holidays
- Parental leave policy eligible after 6 months of service
- Access to events at Barclays Center, subject to ticket availability
Worth weighing
- Willing and able to work non-traditional hours, including nights, weekends, and holidays during operating periods
- Role requires a strong focus on operational discipline and financial performance in a fast-paced environment
Summarised from Brooklyn Sports & Entertainment's posting. Read the full original.
Listed by Brooklyn Sports & Entertainment on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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