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Box

Technical Account Manager

Box · Tokyo, Japan

Posted about 3 months ago

or apply directly on Box's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Box's roles stay open a median of 73 days
Reposted
No
Salary listed
No
0% of Box's roles list one
Ghost-job risk at Box
high
144 stale, 19 reposted of 153 open
Hiring momentum
235 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Box's own greenhouse board since 2026-08-03. Full hiring picture for Box.

About this role

The Technical Account Manager (TAM) at Box will serve as a dedicated partner for key clients, ensuring they maximize their use of the Box platform. This role involves leveraging AI tools for tenant health monitoring, proactive issue detection, and data analysis, while also collaborating with various business tools to enhance service delivery and customer success. The TAM will engage in regular technical reviews and work closely with both internal teams and external partners to provide high-level support and training.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Box as an employer.

What you need

  • 3+ years of experience in technical support, pre-sales, customer success, or IT consulting
  • Experience in account management
  • Proactive approach to problem-solving
  • Ability to analyze logs, databases, and various data sources
  • Experience with SQL for investigation and analysis
  • Strong collaboration and project management skills

Nice to have

  • Experience with API
  • Experience integrating multiple tools and data sources using Cursor or MCP

Worth weighing

  • No salary or specific benefits mentioned
  • The role involves significant use of AI and automation, which may appeal to candidates interested in modern tech
  • Candidates should be comfortable with a hybrid work model, requiring in-office presence at least three days a week

Summarised from Box's posting. Read the full original.

Listed by Box on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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