or apply directly on Bevi's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Bevi's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Bevi's roles list one
- Ghost-job risk at Bevi
- moderate 9 stale, 0 reposted of 26 open
- Hiring momentum
- 40 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Bevi's own greenhouse board since 2026-08-03. Full hiring picture for Bevi.
About this role
As a Technical Services Specialist at Bevi, you will troubleshoot and provide technical support for Bevi machines, ensuring they operate at peak performance. Your role involves assisting both direct and partner customers via phone and email, guiding them through installations, maintenance, and warranty questions. You will also analyze processes for improvement and communicate feedback to internal teams to enhance customer experience.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bevi as an employer.
What you need
- Ability to maintain a consistent schedule of 11am-7pm CT / 12pm - 8pm ET
- Ability to learn and understand hardware and software systems to troubleshoot effectively
- Proficiency in utilizing independent judgment and decision making for improvement recommendations
- Ability to multitask while managing customer inquiries and internal feedback
- Exceptional verbal and written communication skills
- Great attitude and willingness to provide exceptional customer experience
Nice to have
- Knowledge of CRM/ticketing systems like Zendesk, Salesforce and Netsuite
What you get
- Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
- 401(k) with company match
- Flexible PTO plus 12 company holidays, and additional paid days for sick leave
- Generous fully paid parental leave for both birth parents and non-birth parents
- Fully employer paid disability and life insurances
- Wellness and fitness reimbursements
Worth weighing
- No specific mention of career advancement opportunities or training beyond initial onboarding
- Work hours are fixed, which may not suit all candidates
- Role involves a significant amount of customer interaction, which may be demanding
Summarised from Bevi's posting. Read the full original.
Listed by Bevi on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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