PitchMeAI Jobs
Appian Corporation

Customer Success Manager

Appian Corporation · Boston, Massachusetts; Denver, Colorado; Madison, Wisconsin; Raleigh, North Carolina

Posted about 2 months ago · Previously reposted

or apply directly on Appian Corporation 's site. We never take the application ourselves.

Is this posting real?

This role has been open
72 days
Appian Corporation 's roles stay open a median of 80 days
Reposted
Yes
taken down and listed again at least once
Salary listed
No
1% of Appian Corporation 's roles list one
Ghost-job risk at Appian Corporation
high
155 stale, 8 reposted of 158 open
Hiring momentum
257 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Appian Corporation 's own greenhouse board since 2026-08-03. Full hiring picture for Appian Corporation .

About this role

As an Enterprise Platform Advisor at Appian, you will act as a strategic advisor to C-level executives, helping organizations leverage Appian's AI-Powered Process Automation platform. Your role involves governing account strategies, driving platform adoption, mitigating risks, and formulating value cases to ensure clients achieve their business goals. You will also recommend process improvements and communicate effectively across various stakeholders to align technology with corporate strategies.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Appian Corporation as an employer.

What you need

  • Bachelor’s degree from an accredited institution in a technical or analytical field
  • 10+ years of combined experience in technology, enterprise account strategy, or technical consulting
  • Proven ability to act as a trusted advisor and drive measurable business value for enterprise customers
  • Demonstrable understanding of large-scale enterprise platforms and system integration
  • Strong operational organization and project management skills
  • Willingness to travel an average of 20% annually

Nice to have

  • 5+ years of dedicated experience within customer success management, program management, account management, or executive advisory services
  • Direct hands-on experience implementing, configuring, deploying, or testing enterprise technology solutions (SaaS/PaaS)
  • Strong foundational understanding of advanced data architecture or enterprise architecture frameworks

What you get

  • 401(k) plan with company match
  • Flexible time off
  • Paid parental leave
  • Medical, dental, and vision plans
  • Life insurance
  • Disability insurance

Worth weighing

  • No specific mention of the technology stack used in the role
  • Travel requirement may affect work-life balance
  • Base salary range is broad and dependent on various factors
  • Benefits may vary by country, requiring clarification during the application process

Summarised from Appian Corporation 's posting. Read the full original.

Listed by Appian Corporation on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

More roles at Appian Corporation

All 158 open roles at Appian Corporation →