or apply directly on Alloy's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Alloy's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 92% of Alloy's roles list one
- Ghost-job risk at Alloy
- high 15 stale, 0 reposted of 25 open
- Hiring momentum
- 31 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Alloy's own greenhouse board since 2026-08-03. Full hiring picture for Alloy.
About this role
As a Mid-Market Account Manager at Alloy, you will manage a portfolio of mid-market customers, focusing on maximizing their value from the Alloy platform. Your role involves driving customer engagement, retention, and renewals while collaborating with various teams to ensure customer success. You will also be responsible for monitoring account health, identifying growth opportunities, and delivering customer education.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Alloy as an employer.
What you need
- 3+ years of experience in SaaS Account Management, Customer Success, or a related customer-facing commercial role
- Experience managing customer renewals, retention, and account growth within a portfolio environment
- Strong relationship management, communication, and organizational skills
- Ability to manage multiple priorities across a high-volume book of business
- Analytical mindset with the ability to interpret customer usage data and identify opportunities or risks
- A collaborative, customer-first approach with a passion for helping customers achieve measurable business outcomes
Nice to have
- Experience in fintech, financial services, fraud prevention, identity, compliance, or another regulated industry
What you get
- Unlimited PTO and flexible work policy
- Employee stock options
- Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
- 401k with 100% match up to 4% of annual employee compensation
- Eligible new parents receive 16 weeks of paid parental leave
- Home office stipend for new employees
Worth weighing
- Salary range of $130,000-150,000 with additional variable compensation, but specifics may vary based on individual circumstances
- Role involves managing a high-volume portfolio, which may be demanding
- Experience in fintech or regulated industries is preferred, which may limit some applicants
Summarised from Alloy's posting. Read the full original.
Listed by Alloy on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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