or apply directly on Alarm.com's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Alarm.com's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 6% of Alarm.com's roles list one
- Ghost-job risk at Alarm.com
- high 57 stale, 3 reposted of 89 open
- Hiring momentum
- 121 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Alarm.com's own greenhouse board since 2026-08-03. Full hiring picture for Alarm.com.
About this role
The Technical Support Associate at Alarm.com will provide exceptional technical support to authorized dealers, distributors, and customers in the LATAM region. Responsibilities include troubleshooting technical concerns, documenting support interactions, developing technical documentation, and collaborating with team members to improve service quality. The role also involves assisting with technical training and pre-sales support for new product releases.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Alarm.com as an employer.
What you need
- Fluency in English and Spanish (written and oral)
- 3+ years of work experience in technical support and/or sales
- Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)
- Ability to communicate with customers via email and phone in a clear and professional manner
- Self-starter who can operate independently and is customer service oriented
- Ability to meet deadlines even during high volume periods
Nice to have
- Bachelor’s Degree preferred
Worth weighing
- No salary listed
- Role requires flexibility in working hours to accommodate local business needs
- Position involves a high volume of customer interactions which may be demanding
Summarised from Alarm.com's posting. Read the full original.
Listed by Alarm.com on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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