Enterprise Account Executive, Comcast Business
Comcast · South Foxborough, MA
- On site
- Full-time
- $131,000 / year
- South Foxborough, MA
Job highlights
- Sell Comcast business services to large enterprises.
- Develop sales territories and generate new leads.
- Deliver compelling sales presentations and negotiate deals.
- Build and maintain strong customer relationships.
- Stay updated on technology and competitive landscape.
About the role
Enterprise Account Executive
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Job Description
Core Responsibilities
- Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
- Sells with goals of exceeding departmental financial and unit targets.
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Develops sales territory, including cultivation of local partnerships and organizational affiliations.
- Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
- Actively seeks ways to promote and position the Comcast brand within territory.
- Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
- Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.
- Maintains accurate and quality sales records and prepares sales and activity reports, as required.
- Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
- Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees At All Levels Are Expected To
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Key skills/competency
- Enterprise Account Executive
- Business Sales
- Prospecting
- Network Technologies
- Sales Presentations
- Customer Relationship Management
- Lead Generation
- Territory Development
- Comcast Products and Services
- B2B Sales
Skills & topics
- Enterprise Account Executive
- B2B Sales
- Sales Executive
- Account Management
- Business Development
- Comcast Business
- Internet Sales
- Voice Sales
- Video Sales
- Technology Sales
How to get hired
- Tailor your resume: Highlight B2B sales experience, network technology knowledge, and a proven track record of exceeding sales targets.
- Craft a compelling cover letter: Express your understanding of Comcast's business and how you can contribute to their sales goals.
- Prepare for interviews: Research Comcast's products, services, and competitive landscape. Be ready to discuss your sales strategies and how you handle objections.
- Showcase your skills: Emphasize your experience with prospecting, lead generation, relationship building, and closing enterprise deals.
- Understand the role: Clearly articulate your knowledge of network design, internet, voice, and video services for businesses.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the expected salary for an Enterprise Account Executive at Comcast?
- The Enterprise Account Executive role at Comcast has a primary location pay range of $79,085.98 - $131,134.02 annually, with a targeted commission of $65,000.00. Actual base pay will depend on job-related factors such as experience. Additionally, sales compensation plans offer potential for upside earnings through overachievement of sales targets.
- What are the key responsibilities of an Enterprise Account Executive at Comcast?
- As an Enterprise Account Executive, your key responsibilities include selling Comcast's commercial internet, video, and voice services to mid-size and large businesses. This involves developing sales territories, generating new leads through various prospecting activities, delivering sales presentations, building customer relationships for retention, and staying informed about competitive landscapes and emerging technologies.
- What technical knowledge is required for this Enterprise Account Executive role?
- While not requiring deep expertise, the Enterprise Account Executive role benefits from some knowledge of Network Design, MAN technologies, Internet Technologies, Voice Network Technologies (including VoIP), Data Networking Technologies (LAN, MAN, WAN, VPN), Networking Protocols (Layers 1, 2, & 3), Customer Premise Equipment, and Business Continuity/Disaster Recovery concepts. Familiarity with E-rate Contracting Processes and Procedures is also noted.
- What is the work arrangement for the Enterprise Account Executive position at Comcast?
- The job description indicates that the Enterprise Account Executive role requires attending out-of-office meetings with customers on a regular basis and mentions the need to work nights and weekends, variable schedules, and overtime as necessary. This suggests a predominantly on-site or hybrid role with significant fieldwork and client interaction, rather than fully remote.
- How does Comcast support its sales team, specifically the Enterprise Account Executive?
- Comcast supports its sales team through competitive compensation including base pay, targeted commission, and potential for significant upside earnings. They also offer best-in-class benefits designed to support employees physically, financially, and emotionally, with a focus on personalized options and expert guidance.
- What is the application window for the Enterprise Account Executive job at Comcast?
- The application window for this Enterprise Account Executive position is typically 30 days from the job posting date. However, this can be adjusted if the number of applicants requires it to close sooner or later.
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