Retail to Business Account Executive
Comcast · Houston, TX
- On site
- Full-time
- $83,500 / year
- Houston, TX
Job highlights
- Sell integrated communication solutions to businesses.
- Develop business relationships and promote Comcast brand.
- Exceed sales targets and departmental goals.
- Manage customer base and ensure satisfaction.
- Prepare sales reports and attend client meetings.
About the role
Account Executive at Comcast
Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in innovative businesses and create career opportunities across various locations and disciplines. If you share our passion for teamwork, revolutionizing industries, and leading the future in media and technology, fast-forward your career at Comcast.
Job Summary
Responsible for selling integrated communication solutions to small-to-medium businesses. Develop relationships with businesses and the community, positioning the Comcast brand as a key component of the sales strategy.
Core Responsibilities
- Assist in creating and delivering face-to-face sales presentations showcasing knowledge of Comcast products and services.
- Promote the sale of bundled products to create optimal customer solutions.
- Achieve departmental, financial, and unit sales targets.
- Stay informed about the competitive landscape and emerging technologies to effectively position Comcast Business Services.
- Generate new leads through prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships.
- Focus on goal achievement and maintain a results-driven approach.
- Assist in developing sales territories, including cultivating local business partnerships and organizational affiliations.
- Retain the customer base by adhering to the Comcast Credo and ensuring a superior customer experience.
- Maintain and build customer relationships to drive retention, working with internal teams to ensure operational efficiencies and service levels exceed customer expectations.
- Prepare sales and activity reports as required.
- Participate in out-of-office meetings with customers, demonstrating excellent verbal, written, and presentation skills, including persuasion and negotiation.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Maintain regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary.
Employees At All Levels Are Expected To
- Understand and apply Operating Principles as job guidelines.
- Own the customer experience by prioritizing customers and providing seamless digital options.
- Be enthusiastic learners, users, and advocates of Comcast's technology, products, and services.
- Collaborate effectively and be open to new ideas to achieve team success.
- Participate in the Net Promoter System by joining huddles, making callbacks, and identifying opportunities for improvement.
- Drive results and growth.
- Support a culture of inclusion in all work and leadership.
- Act ethically and responsibly towards colleagues, customers, investors, and communities.
Key Skills/Competency
- Account Executive
- Sales
- Business Development
- Customer Relationship Management
- Lead Generation
- Negotiation
- Sales Presentations
- Comcast Business Services
- Small Business Sales
- Communication Skills
Skills & topics
- Account Executive
- Sales
- Business Development
- Customer Relationship Management
- Lead Generation
- Negotiation
- Sales Presentations
- Comcast Business Services
- Small Business Sales
- Communication Skills
- B2B Sales
- Integrated Communications
- Technology Sales
- Media Sales
- Houston Jobs
- Sales Executive
- Client Relations
- Prospecting
- Sales Targets
- Customer Retention
How to get hired
- Tailor your resume: Highlight sales achievements, customer relationship management, and business development experience relevant to the Account Executive role at Comcast.
- Showcase your skills: Emphasize communication, persuasion, negotiation, and technical knowledge, aligning with Comcast's required competencies.
- Prepare for interviews: Research Comcast's business services, target market, and recent innovations to demonstrate your understanding and strategic thinking.
- Understand the culture: Familiarize yourself with Comcast's operating principles and customer-centric approach to articulate how you fit into their team.
- Network and apply: Leverage LinkedIn and industry connections to learn more about the role and express your interest directly through the Comcast careers portal.
Technical preparation
Familiarize yourself with Comcast Business products.,Understand CRM software and sales tools.,Practice product demonstration techniques.,Study communication and negotiation tactics.
Behavioral questions
Describe a challenging sales situation you resolved.,How do you handle rejection or missed targets?,How do you build and maintain client relationships?,How do you stay motivated and driven to succeed?
Frequently asked questions
- What are the key responsibilities of an Account Executive at Comcast?
- As an Account Executive at Comcast, your primary responsibility is to sell integrated communication solutions to small-to-medium businesses. This involves developing relationships, promoting Comcast products, exceeding sales targets, generating leads, and ensuring customer satisfaction and retention.
- What is the target compensation for a Comcast Account Executive?
- The target compensation for a Comcast Account Executive includes a base pay of $53,500.00, with a total target compensation of $83,500.00, which includes targeted commission. There is potential for significant upside above target earnings for overachievers.
- What kind of experience is required for the Account Executive position at Comcast?
- Comcast typically looks for candidates with 0-2 years of relevant work experience. While a Bachelor's Degree is preferred, they may consider applicants with a combination of coursework and experience, or extensive related professional experience.
- What are the essential skills for a Comcast Account Executive?
- Key skills for this role include being customer-focused, having strong persuasion and negotiation abilities, excellent communication, technical knowledge, adaptability, resilience, critical thinking, problem-solving, and professional integrity.
- Does Comcast offer remote work for Account Executive positions?
- This specific Account Executive position is based at 2000 Willowbrook Dr Suite 1526 Houston, TX, indicating an on-site or hybrid work arrangement. While some roles at Comcast may be remote, this particular listing specifies a physical location.
- How important is customer relationship management for this role at Comcast?
- Customer relationship management is crucial for the Account Executive role at Comcast. The job description emphasizes retaining the customer base, building strong relationships, and ensuring a superior customer experience to drive retention.
- What is the application window for this Account Executive job at Comcast?
- The application window for this job is typically 30 days from the posting date, unless the number of applicants requires it to close sooner or extend later.
Similar roles
Open positions we recommend based on this role.