or apply directly on Workwave's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Workwave's roles stay open a median of 19 days
- Reposted
- No
- Salary listed
- No 0% of Workwave's roles list one
- Ghost-job risk at Workwave
- low 0 stale, 0 reposted of 14 open
- Hiring momentum
- 24 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Workwave's own lever board since 2026-08-04. Full hiring picture for Workwave.
About this role
The Customer Success Manager at WorkWave will manage a portfolio of high-impact accounts, acting as a strategic liaison between clients and the company's platform. This role involves guiding customers through complex workflows, promoting product adoption, and ensuring long-term account retention. The position emphasizes collaboration, accountability, and using data-driven insights to enhance customer experiences.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Workwave as an employer.
What you need
- Experience in customer success or account management
- Strong analytical skills
- Ability to drive product adoption
- Proactive partner mindset
- Excellent communication skills
What you get
- Health and dental insurance
- 401k with company match
- Flexible Time Off policy or generous PTO plan
- Paid holidays
- Up to 4 weeks paid bonding leave
- Tuition reimbursement
Worth weighing
- Remote work flexibility mentioned, but no specific details on remote work structure
- No salary information provided
- Focus on AI and predictive analytics may indicate a modern tech stack, but specifics are not detailed
Summarised from Workwave's posting. Read the full original.
Listed by Workwave on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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