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Wilson Elser - Business & Legal Professionals

Senior Manager Application Support

Wilson Elser - Business & Legal Professionals · New York, New York

Posted 19 days ago

or apply directly on Wilson Elser - Business & Legal Professionals's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Wilson Elser - Business & Legal Professionals's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Wilson Elser - Business & Legal Professionals's roles list one
Ghost-job risk at Wilson Elser - Business & Legal Professionals
high
46 stale, 2 reposted of 73 open
Hiring momentum
127 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Wilson Elser - Business & Legal Professionals's own greenhouse board since 2026-08-03. Full hiring picture for Wilson Elser - Business & Legal Professionals.

About this role

The Senior Manager of Application Support at Wilson Elser will oversee the daily application support and incident management for critical legal software products. This role involves leading a team, coordinating with vendors, monitoring system performance, and ensuring compliance with security standards. The position also emphasizes servant leadership and collaboration within the IT department to enhance service delivery and user experience.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wilson Elser - Business & Legal Professionals as an employer.

What you need

  • Experience supporting or managing critical practice-of-law platforms, including iManage, Intapp, Box, Litera Create, Logikcull/Reveal, Microsoft 365, document automation, workflow platforms, and related legal technology.
  • Background managing hybrid, cloud-based, and legacy/on-premises enterprise systems.
  • Familiarity deploying and supporting document automation and low-code workflow platforms, integrations, and process improvements.
  • Proficient in legal-industry best practices and non-invasive data governance frameworks.
  • Detail-oriented with strong organizational and communication skills; able to manage multiple workstreams and stakeholder groups simultaneously.
  • Demonstrated servant-leadership mindset; collaborative, adaptable, and comfortable leading through ambiguity and change in a transformative and innovative environment.

Nice to have

  • iManage, ISO 27001, CEDs, and other relevant certifications are a plus.

What you get

  • Competitive salary and benefits package including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance.
  • Outstanding benefits package, including 401k match and generous PTO plan.
  • Ample opportunities for professional development and advancement.
  • Access to corporate discount plans and other benefits.

Worth weighing

  • Salary range is $175,000 — $200,000 USD, but final salary may vary based on multiple factors.
  • The role requires managing a mix of legacy and modern systems, which may involve dealing with outdated technology.
  • The position emphasizes a servant-leadership approach, which may not suit all management styles.

Summarised from Wilson Elser - Business & Legal Professionals's posting. Read the full original.

Listed by Wilson Elser - Business & Legal Professionals on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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