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Twilio

Principal Presales Product Specialist

Twilio · Remote - US

Posted 8 days ago · $138,872.00- $173,590.00

or apply directly on Twilio's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Twilio's roles stay open a median of 44 days
Reposted
No
Salary listed
Yes
47% of Twilio's roles list one
Ghost-job risk at Twilio
high
77 stale, 14 reposted of 158 open
Hiring momentum
277 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.

About this role

As a Principal Presales Product Specialist at Twilio, you will architect and validate complex, multi-product solutions tailored to customer ecosystems. Your role involves leading technical discovery, creating executive-ready presentations, and acting as a thought leader in trust, identity, and compliance. You will collaborate closely with various teams to influence product strategy and ensure stakeholder alignment.

Our read on this posting4.6out of 5
benefits
4/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.

What you need

  • Demonstrated ability to lead and win complex, multi-stakeholder solutions cycles (discovery → architecture → validation → proposal support)
  • 7+ years progressive presales experience (solutions engineering, sales engineering, or specialist overlay), including complex solution architecture
  • 4+ years depth in at least one trust-related domain (identity verification, authentication, security, fraud/abuse, compliance)
  • Strong executive communication skills: ability to influence C-level and senior technical audiences with crisp architecture narratives and tradeoffs
  • Proven ability to build durable cross-functional partnerships (Sales, SE leadership, Product, Engineering, Marketing) and drive outcomes through influence
  • Experience capturing and communicating customer requirements and trends to influence product strategy/roadmap.

Nice to have

  • Experience operating as a regional technical authority (standard-setting, coaching, asset creation) rather than only deal-by-deal support
  • Track record building repeatable architectures/plays that scale across teams
  • Experience partnering deeply with Product/PMM on positioning, roadmap feedback, and launch readiness
  • Familiarity with adjacent trust capabilities such as encryption/key management concepts, audit logging, incident response, A2P/10DLC considerations, and data residency architectures
  • Experience across multiple product areas within a platform/API company; comfort stitching together messaging/voice/contact center/data capabilities into unified solutions.

What you get

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Eligible to participate in Twilio’s equity plan

Worth weighing

  • Remote-first work with occasional in-person requirements
  • Approximately 25% travel anticipated
  • No specific salary range provided for all locations, only estimates for certain states.
  • Role involves influencing product strategy, which may require navigating complex internal dynamics.

Summarised from Twilio's posting. Read the full original.

Listed by Twilio on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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