or apply directly on Twilio's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Twilio's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 47% of Twilio's roles list one
- Ghost-job risk at Twilio
- high 77 stale, 14 reposted of 158 open
- Hiring momentum
- 277 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.
About this role
As a Fast Track Onboarding Specialist at Twilio, you will be responsible for providing personalized onboarding support to customers using A2P products. Your day-to-day tasks will include managing customer inquiries, ensuring compliance, and collaborating with operations teams to enhance onboarding efficiency. You will also engage with clients through calls and messaging platforms to address issues and report metrics.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.
What you need
- Able to manage daily caseload and respond within SLAs
- A2P compliance experience
- Experience Required: 2 plus Years specializing in at least one A2P product
- Previous experience working directly with clients
- Ability to prioritize tasks and effectively project manage
- Ready to take on up to 12 customer accounts
Nice to have
- Familiarity with Google workspace (Google docs, Google sheets, Gemini)
- Familiarity with reporting tools
- Prior experience implementing A2P phone number types
- Understand general CTIA guidelines and some international regulatory requirements
- Able to effectively prioritize tasks and multi-task
What you get
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Support for volunteering and donation efforts
Worth weighing
- Role requires working night shifts (06:30PM - 03:30AM IST)
- Remote work may require occasional in-person attendance for team gatherings or meetings
- No specific salary mentioned
Summarised from Twilio's posting. Read the full original.
Listed by Twilio on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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