or apply directly on Toast's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 66 days Toast's roles stay open a median of 64 days
- Reposted
- No
- Salary listed
- No 0% of Toast's roles list one
- Ghost-job risk at Toast
- high 237 stale, 57 reposted of 346 open
- Hiring momentum
- 625 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Toast's own greenhouse board since 2026-08-03. Full hiring picture for Toast.
About this role
As a Senior Principal Software Engineer for Support Tech at Toast, you will lead the technical strategy for the Customer Experience Platform, focusing on enhancing support for restaurants. Your role involves defining architectural direction, guiding complex technical transitions, and collaborating with various teams to ensure the support platform evolves effectively. You will also mentor senior engineers and influence technical decisions across the organization to improve customer and operational outcomes.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Toast as an employer.
What you need
- 10+ years of experience in software engineering
- Strong background building and evolving large-scale distributed systems and customer-facing platforms
- Demonstrated experience defining technical strategy or architecture for complex platforms
- Strong systems thinking and platform design experience
- Proven ability to lead high-impact architectural decisions
- Experience influencing technical direction across teams
Nice to have
- Experience working on customer experience platforms, workflow systems, or other complex operational software environments
Worth weighing
- No specific benefits listed in the posting
- High salary range indicates a competitive compensation package but lacks detail on other benefits
- Role requires strong leadership and strategic influence, which may be challenging in a complex environment
Summarised from Toast's posting. Read the full original.
Listed by Toast on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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