Senior Customer Success Manager with Italian
SevenRooms, a DoorDash company - United Kingdom · London, United Kingdom
Posted 8 days ago
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Is this posting real?
- This role has been open
- 8 days SevenRooms, a DoorDash company - United Kingdom's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of SevenRooms, a DoorDash company - United Kingdom's roles list one
- Ghost-job risk at SevenRooms, a DoorDash company - United Kingdom
- high 7 stale, 0 reposted of 12 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SevenRooms, a DoorDash company - United Kingdom's own greenhouse board since 2026-08-03. Full hiring picture for SevenRooms, a DoorDash company - United Kingdom.
About this role
The Senior Customer Success Manager will manage and grow a portfolio of SMB and mid-market hospitality customers, focusing on maximizing ROI and driving measurable business outcomes. This role involves building strategic success plans, analyzing customer data, and influencing stakeholder behavior to enhance customer experiences with SevenRooms. The position requires collaboration with various teams to deliver customer-centric solutions while balancing account management with high-volume portfolio oversight.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SevenRooms, a DoorDash company - United Kingdom as an employer.
What you need
- Fluent in Italian
- 3+ years of experience in Customer Success, Account Management, Consulting, or other customer-facing SaaS roles
- Experience managing a portfolio of SMB, Mid-Market, or Strategic accounts
- Demonstrated measurable customer impact across retention, adoption, and expansion
- Proactive and strategic in prioritizing competing customer needs
- Strong executive communication and stakeholder management skills
Worth weighing
- No specific salary or benefits listed in the posting
- Role involves managing a high-volume portfolio which may require strong organizational skills
- Fast-paced environment may lead to changing priorities and ambiguity
Summarised from SevenRooms, a DoorDash company - United Kingdom's posting. Read the full original.
Listed by SevenRooms, a DoorDash company - United Kingdom on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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