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Scout Motors

Senior Specialist, Commercial Operations Technology

Scout Motors · Charlotte, North Carolina, United States

Posted about 3 months ago · $140,000.00 - $170,000.00

or apply directly on Scout Motors's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Scout Motors's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
100% of Scout Motors's roles list one
Ghost-job risk at Scout Motors
high
233 stale, 7 reposted of 235 open
Hiring momentum
348 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Scout Motors's own greenhouse board since 2026-08-03. Full hiring picture for Scout Motors.

About this role

The Senior Specialist in Commercial Operations Technology at Scout Motors will lead the launch and support of technology for customer support systems and retail operations. This role involves coordinating across various teams to ensure that commercial systems are ready for production and can be supported effectively. Responsibilities include managing operational readiness, defining support models, and tracking dependencies for commercial launches.

Our read on this posting3.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scout Motors as an employer.

What you need

  • Proven track record supporting launch readiness, service transition, release management, IT operations, production support, or business-critical system delivery.
  • Strong understanding of operational readiness, incident management, support models, runbooks, cutover planning, hypercare, and production support expectations.
  • Ability to translate operational needs into system capabilities, support requirements, escalation models, reporting needs, and transition plans.
  • Strong cross-functional coordination skills, with the ability to drive accountability across business, IT, Digital, support, vendor, and operations teams.
  • Strong communication skills, including the ability to summarize readiness, risk, and support implications for senior stakeholders.
  • Ability to operate through ambiguity while building repeatable processes, governance, templates, and operating routines.

Nice to have

  • Experience with customer support systems, ticketing platforms, CRM integrations, ITSM tools, retail support models, or service desk operations.
  • Automotive, retail, or DTC support experience preferred.

What you get

  • Competitive insurance including medical, dental, vision and income protection plans.
  • 401(k) program with employer match and immediate vesting.
  • Generous Paid Time Off including 20 days planned PTO, 40 hours of unplanned PTO, and 14 company or floating holidays annually.
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders.
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave.
  • Competitive compensation and benefits to support physical, mental, and financial wellbeing.

Worth weighing

  • Role requires 4-5 days per week in the office, which may limit flexibility for remote work.
  • The position involves significant cross-domain coordination, which may require navigating complex organizational dynamics.
  • No specific mention of the technology stack or tools used, which may be relevant for candidates looking for modern tech environments.

Summarised from Scout Motors's posting. Read the full original.

Listed by Scout Motors on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at Scout Motors

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