Senior Specialist, Customer Technology
Scout Motors · Charlotte, North Carolina, United States
Posted about 3 months ago · $120,000.00 - $145,000.00
or apply directly on Scout Motors's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 102 days Scout Motors's roles stay open a median of 103 days
- Reposted
- No
- Salary listed
- Yes 100% of Scout Motors's roles list one
- Ghost-job risk at Scout Motors
- high 235 stale, 7 reposted of 235 open
- Hiring momentum
- 41 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Scout Motors's own greenhouse board since 2026-08-03. Full hiring picture for Scout Motors.
About this role
The Senior Specialist, Customer Technology at Scout Motors will lead IT initiatives related to customer identity, CRM, and connected revenue systems. This role involves owning the strategy and delivery of technology platforms that support customer engagement, data management, and subscription services, while collaborating with various teams to ensure alignment with business needs. The position requires a hands-on approach to managing customer data and enhancing CRM capabilities to support direct-to-consumer growth.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scout Motors as an employer.
What you need
- Proven track record delivering customer, CRM, data, subscription, or revenue technology platforms in a complex business environment
- Strong understanding of CRM, customer data platforms, customer identity, marketing automation, subscriptions, memberships, payments, entitlements, or connected services
- Ability to translate customer lifecycle needs into system capabilities, data flows, integration requirements, and actionable delivery roadmaps
- Strong understanding of how customer data supports sales, marketing, support, connected services, charging, analytics, and AI use cases
- Experience partnering with Data, MDM, Platform Engineering, Security, Privacy, Enterprise Architecture, and business stakeholders
- Strong vendor and platform management skills, including roadmap ownership, backlog prioritization, fit-gap analysis, and release planning
Nice to have
- Experience with CRM integrations, MDM, customer data models, and enterprise data platforms
What you get
- Competitive insurance including medical, dental, vision and income protection plans
- 401(k) program with an employer match and immediate vesting
- Generous Paid Time Off including 20 days planned PTO, 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Competitive compensation and benefits to support physical, mental, and financial wellbeing
Worth weighing
- Role requires 4-5 days per week in the office, which may limit remote work flexibility
- Initial base salary range is $120,000.00 - $145,000.00, but final salary is dependent on skills and experience
- Experience in automotive, DTC, or subscription sectors is preferred but not mandatory
Summarised from Scout Motors's posting. Read the full original.
Listed by Scout Motors on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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