or apply directly on Point C's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Point C's roles stay open a median of 21 days
- Reposted
- No
- Salary listed
- No 0% of Point C's roles list one
- Ghost-job risk at Point C
- moderate 2 stale, 0 reposted of 9 open
- Hiring momentum
- 19 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Point C's own greenhouse board since 2026-08-03. Full hiring picture for Point C.
About this role
The CDP Flex Customer Service Representative at Point C will provide support to participants and clients regarding Flex Benefit plans, including FSA, HSA, HRA, and DCA. This role involves responding to inquiries via phone and email, documenting customer interactions, and ensuring compliance with HIPAA guidelines while maintaining a positive team environment.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Point C as an employer.
What you need
- High school diploma or equivalent
- 1-2 years of customer service experience, preferably within benefits administration, healthcare, insurance, or a related field
- Strong written and verbal communication skills
- Ability to manage multiple priorities while maintaining accuracy and professionalism
- Strong attention to detail and organizational skills
Nice to have
- Experience with consumer-directed benefits (FSA, HRA, HSA, DCA)
- Experience with Alegeus (Wealthcare), Eldorado, or similar benefit administration platform
- Familiarity with CSIpack
- Experience working in a CRM or Ticketing platform such as Zendesk
- Proficient in Microsoft Office (Outlook, Excel) and Adobe Reader
What you get
- Comprehensive medical, dental, vision, and life insurance coverage
- 401(k) retirement plan with employer match
- Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
- Paid time off (PTO) and disability leave
- Employee Assistance Program (EAP)
Worth weighing
- No specific salary range mentioned beyond $35,000 - $40,000 USD
- Experience with specific platforms is preferred but training is provided
- Role requires multitasking in a fast-paced remote environment
Summarised from Point C's posting. Read the full original.
Listed by Point C on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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