Pie Insurance

CS Specialist, Service Support Team

Pie Insurance · United States

Posted about a month ago

or apply directly on Pie Insurance's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
Pie Insurance's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Pie Insurance's roles list one
Ghost-job risk at Pie Insurance
high
12 stale, 0 reposted of 25 open
Hiring momentum
33 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Pie Insurance's own greenhouse board since 2026-08-03. Full hiring picture for Pie Insurance.

About this role

The CS Specialist in the Service Support Team is responsible for onboarding and offboarding agencies, ensuring they utilize self-service tools, and managing customer requests related to agency commissions and technical issues. The role involves resolving customer emails, assisting with document requests, and collaborating with other teams to ensure technical success for agency partners.

Our read on this posting2.6out of 5
benefits
3/5
freshness
3/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pie Insurance as an employer.

What you need

  • High school diploma or equivalent experience
  • 1 year in a high-volume customer contact environment preferred
  • Ability to solve simple problems with guidance
  • Basic self-direction and responsibility for tasks
  • Regular attendance and punctuality are essential

Nice to have

  • Emerging ability to apply analytical and critical thinking skills
  • Ability to develop and sustain collaborative working relationships
  • Experience with G-Suite Tools, Salesforce, and collaboration tools like Slack

What you get

  • Competitive cash compensation
  • Comprehensive health plans
  • Generous PTO
  • Future focused 401k match
  • Generous parental and caregiver leave
  • Discretionary bonuses based on company performance

Worth weighing

  • Remote role requires reliable, high-speed internet access
  • No specific mention of career advancement opportunities
  • AI tools used in application review process may impact hiring

Summarised from Pie Insurance's posting. Read the full original.

Listed by Pie Insurance on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Pie Insurance

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