or apply directly on Nutrafol's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days Nutrafol's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Nutrafol's roles list one
- Ghost-job risk at Nutrafol
- high 7 stale, 1 reposted of 13 open
- Hiring momentum
- 24 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Nutrafol's own greenhouse board since 2026-08-03. Full hiring picture for Nutrafol.
About this role
As a Customer Relationship Specialist at Nutrafol, you will provide exceptional support and service to healthcare professionals, primarily physicians and dermatologists. Your responsibilities will include managing customer inquiries, processing orders, and collaborating with the Business Development Manager to enhance customer satisfaction and operational efficiency. This role requires excellent communication skills and the ability to handle multiple priorities in a fast-paced environment, all while working remotely from the East Coast.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nutrafol as an employer.
What you need
- 2+ years of experience in a customer service, call center, account management or sales position
- Exceptional verbal and written communication skills
- Experience with SFDC (Salesforce.com)
- Ability to juggle multiple priorities
- Strong customer relationship-building skills
- Comfortable working in Microsoft Office and Google Workspace products
Nice to have
- Aesthetics, dermatology, or healthcare industry experience
- Previous experience developing and managing market channel relationships
- Experience with Shopify, Shipmonk, or other related platforms
What you get
- Fully remote work experience
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with employer match
- Quarterly Bonus Program
- Flexible PTO
- Two company-wide wellness breaks every day
Worth weighing
- Remote position requires alignment with East Coast business hours
- Salary range provided but may vary based on multiple factors
- Fast-paced environment may require adaptability to shifting priorities
Summarised from Nutrafol's posting. Read the full original.
Listed by Nutrafol on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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