or apply directly on NICE's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days NICE's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 1% of NICE's roles list one
- Ghost-job risk at NICE
- low 0 stale, 15 reposted of 188 open
- Hiring momentum
- 407 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from NICE's own greenhouse board since 2026-08-03. Full hiring picture for NICE.
About this role
The Senior Professional Services Implementation Engineer at NICE is responsible for the remote implementation, configuration, and integration of the NICE CXone platform, focusing on AI-driven solutions like chatbots and voicebots. This role involves leading implementation activities, collaborating with project teams, and ensuring high-quality customer outcomes through technical execution and operational excellence.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of NICE as an employer.
What you need
- 4-8 years of experience with AI, digital channels, or enterprise contact center solutions
- BE/B.TECH in a technical or business field or equivalent work experience
- Lead end-to-end AI implementations from pilot to enterprise-scale deployment
- Configure and build AI solutions across NLU, IVR/ACD, ASR, digital channels, and knowledge platforms
- Develop high-quality chatbot and voicebot applications
- Design and deliver seamless integrations across CRMs, APIs, and customer ecosystems
Nice to have
- Prior implementation experience within the contact center or customer experience domain
- Experience with NiCE CXone products or other cloud-based contact center platforms
What you get
- Hybrid work model with 2 days in the office and 3 days remote work
- Opportunities for internal career growth across multiple roles and locations
Worth weighing
- Role involves working in shifts covering APAC, EMEA & AMERICAS regions
- No specific salary or compensation details provided
- The position is customer-facing and billable, which may involve variable work hours
Summarised from NICE's posting. Read the full original.
Listed by NICE on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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