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Newsela

Contractor: IT Operations Specialist

Newsela · Remote - Argentina; Brazil;Chile; Costa Rica

Posted 28 days ago

or apply directly on Newsela's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Newsela's roles stay open a median of 45 days
Reposted
No
Salary listed
No
47% of Newsela's roles list one
Ghost-job risk at Newsela
high
9 stale, 0 reposted of 17 open
Hiring momentum
27 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Newsela's own greenhouse board since 2026-08-03. Full hiring picture for Newsela.

About this role

The IT Operations Specialist at Newsela will provide tech support and optimize internal platforms for a distributed team of over 500 employees. Responsibilities include handling IT requests related to access, security, and hardware, managing onboarding and offboarding processes, and collaborating with various departments to maintain operational efficiency. The role requires a strong focus on Apple hardware and macOS administration, as well as excellent communication skills to support a diverse workforce.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Newsela as an employer.

What you need

  • 2+ years of experience in an IT Support role
  • Deep working knowledge of Apple hardware and macOS
  • Experience with Google Workspace, Iru/Kandji, Slack
  • Exceptional communication skills (written and verbal in English)
  • Strong troubleshooting skills
  • Ability to translate technical concepts to non-technical audiences

Nice to have

  • Experience with scripting and/or automation, especially the GAM command-line utility

Worth weighing

  • No salary listed
  • Role involves occasional after-hours support
  • Company is 97% macOS-based, which may limit experience with other systems

Summarised from Newsela's posting. Read the full original.

Listed by Newsela on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Newsela

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Apply to a Contractor: IT Operations Specialist position at Newsela - Jobs near me at Remote - Argentina; Brazil;Chile; Costa Rica