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Lyra Technology Group

Support Engineer- Tier II

Lyra Technology Group · Eagan, Minnesota

Posted 19 days ago · $70,000-$75,000

or apply directly on Lyra Technology Group's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Lyra Technology Group's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
81% of Lyra Technology Group's roles list one
Ghost-job risk at Lyra Technology Group
high
9 stale, 1 reposted of 16 open
Hiring momentum
28 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Lyra Technology Group's own greenhouse board since 2026-08-03. Full hiring picture for Lyra Technology Group.

About this role

As a Tier II Support Engineer, you will be responsible for diagnosing and troubleshooting technical issues, maintaining computer systems, and providing both remote and on-site support. You will also document processes, issues, and solutions while collaborating with an IT team at a client's headquarters. The role requires adaptability to new technologies and effective communication with clients.

Our read on this posting3.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lyra Technology Group as an employer.

What you need

  • Proven experience working as a Tier 2 IT engineer for at least 3 years
  • Excellent customer service and communication skills
  • Excellent problem-solving and analytical skills
  • Ability to explain technical solutions in a clear and understandable manner
  • Experience in 365 administration
  • Networking experience

Nice to have

  • A degree in Information Technology is a plus
  • MS - 102 certification is a plus
  • MD - 102 certification is a plus

Worth weighing

  • No specific mention of remote work flexibility
  • The role is based at a client's headquarters, which may involve commuting
  • The company is private equity-backed, which may influence job stability and culture

Summarised from Lyra Technology Group's posting. Read the full original.

Listed by Lyra Technology Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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