or apply directly on Lighthouse's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Lighthouse's roles stay open a median of 39 days
- Reposted
- No
- Salary listed
- Yes 23% of Lighthouse's roles list one
- Ghost-job risk at Lighthouse
- high 24 stale, 2 reposted of 60 open
- Hiring momentum
- 90 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Lighthouse's own greenhouse board since 2026-08-03. Full hiring picture for Lighthouse.
About this role
As an Account Manager at Lighthouse, you will manage a portfolio of approximately 80 mid-market accounts, focusing on renewals, retention, and expansion. Your role involves building strong relationships with stakeholders, utilizing AI tools and data to drive customer success, and conducting business reviews to assess account health and identify growth opportunities. You will collaborate with various teams to ensure customer satisfaction and product adoption while tracking key performance metrics.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lighthouse as an employer.
What you need
- 5+ years of experience in account management, technical account management, or customer success within a SaaS environment
- Proven experience owning commercial outcomes—including renewals, expansion, and retention—across a multi-account portfolio
- AI-first proficiency and experience using Claude, Gemini, or similar tools
- Revenue management and business intelligence experience
- Understanding of hospitality technology, such as PMS systems, OTAs, channel managers, or revenue management workflows
- Ability to explain technical concepts clearly to non-technical audiences
Nice to have
- Experience in a commercial overlay or technical advisory role
- Familiarity with Lighthouse or comparable hospitality intelligence platforms
- Working knowledge of API and integration concepts
- Experience building scaled or one-to-many customer programs
What you get
- Competitive compensation
- Flexible working environment
- Flexible time off
- 401k matching: Up to 4%
- Health insurance with 99% company contribution to the base plan
- Vision and Dental Insurance with company contributions
Worth weighing
- No specific salary range mentioned beyond $65,000-$79,500
- The role requires daily use of AI tools, which may indicate a focus on tech-driven solutions
- The company emphasizes a collaborative culture, which may appeal to those looking for a team-oriented environment
Summarised from Lighthouse's posting. Read the full original.
Listed by Lighthouse on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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