or apply directly on Kapitus's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 70 days Kapitus's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 47% of Kapitus's roles list one
- Ghost-job risk at Kapitus
- high 16 stale, 0 reposted of 19 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Kapitus's own greenhouse board since 2026-08-03. Full hiring picture for Kapitus.
About this role
The Manager, Customer Retention Solutions is responsible for leading the sales renewal team, focusing on achieving performance goals and enhancing customer satisfaction. Daily tasks include monitoring team outreach, managing sales reporting in Salesforce, coaching team members, and collaborating with senior management to drive revenue growth. The role also involves maintaining relationships with clients and addressing their needs while fostering a positive team environment.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Kapitus as an employer.
What you need
- Bachelor’s degree preferred or equivalent combination of education and job experience
- 3+ years of prior Sales Representative experience, ideally in Financial Services and/or consultative sales
- 4+ years of people management and coaching experience
- Experience being a SME contributor for policies and procedures
- Experience driving metric and quality performance within a 30-day cycle
- Experience in performance management
What you get
- Competitive Base of $100,000
- Incentive Commission Compensation Eligibility
- Health Insurance: Comprehensive medical, dental, and employer-paid vision plans
- Flexible Spending Account
- Lifestyle Spending Account
- 100% Company Paid Insurances
Worth weighing
- Candidates must be located in the tri-state area (New York, New Jersey, Connecticut) for monthly in-office presence
- No specific details on the sales tools or CRM used beyond Salesforce
- Role involves managing performance issues and working with HR, which may indicate a challenging environment
Summarised from Kapitus's posting. Read the full original.
Listed by Kapitus on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
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