Infinitum

Director of Technical Services

Infinitum · Austin

Posted 8 days ago

or apply directly on Infinitum's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Infinitum's roles stay open a median of 34 days
Reposted
No
Salary listed
No
0% of Infinitum's roles list one
Ghost-job risk at Infinitum
high
9 stale, 0 reposted of 23 open
Hiring momentum
29 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Infinitum's own greenhouse board since 2026-08-03. Full hiring picture for Infinitum.

About this role

The Director of Technical Services will oversee the technical operations of field service, commissioning, and customer support for motor and control system products. This role involves leading a team of technicians and engineers, providing technical expertise for troubleshooting and resolving complex issues, and developing training programs. The position requires collaboration with various departments to enhance service processes and improve customer satisfaction in the Commercial & Industrial market.

Our read on this posting3.6out of 5
benefits
4/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Infinitum as an employer.

What you need

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electromechanical/Industrial Technology, or a closely related field — or equivalent Industrial or Military experience
  • 8+ years of progressive technical experience with industrial electromechanical systems, including 3+ years leading or managing technicians and/or engineers
  • Deep, hands-on expertise with 480VAC (3-phase) industrial motors and Variable Frequency Drives (VFDs)
  • Strong working knowledge of HVAC systems and control systems (PLC/BMS, sensors, and communication protocols such as MODBUS and BACnet)
  • Demonstrated ability to read and interpret electrical schematics, wiring diagrams, and mechanical drawings, and to diagnose from expected voltage/current readings
  • Proven experience developing and delivering technical training and building service processes in a manufacturing environment

Nice to have

  • Experience with power electronics, motor drives, or integrated motor-drive products
  • Familiarity with relevant standards — NEC, NEMA, AMCA 204, IEEE 519 — and their application to service and commissioning
  • Background in process development / continuous improvement methodologies (8D/RCCA)
  • Experience with field-service management and ERP/PLM systems for service tracking and warranty management
  • Experience building certification programs or technical academies for field technicians

What you get

  • Comprehensive Health Coverage (Medical/Dental/Vision)
  • Short-Term & Long-Term Disability Coverage
  • Health Savings Account (HSA) - includes employer contributions
  • Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
  • 401(k) - Traditional and Roth
  • Open Paid Time Off (PTO)

Worth weighing

  • Role involves significant travel (25-40%) which may impact work-life balance
  • Position requires deep technical expertise in a specialized field which may limit broader career flexibility
  • The role is heavily focused on team management and process improvement, which may not appeal to those seeking a purely technical position

Summarised from Infinitum's posting. Read the full original.

Listed by Infinitum on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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