or apply directly on Hover's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Hover's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 100% of Hover's roles list one
- Ghost-job risk at Hover
- high 15 stale, 1 reposted of 27 open
- Hiring momentum
- 34 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hover's own greenhouse board since 2026-08-03. Full hiring picture for Hover.
About this role
As a Customer Experience Manager at Hover, you will engage proactively with customers, particularly small business users, to enhance their experience with the Hover platform. Your role involves conducting product demos, gathering customer feedback, and leading internal projects to improve customer interactions. You will also utilize AI tools to streamline workflows and adapt your strategies based on customer needs and feedback.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hover as an employer.
What you need
- 4–8 years of experience in customer-facing roles, preferably with small businesses
- Experience autonomously designing and leading projects end to end
- Comfort and experience proactive outreaching to customers on the phone
- Daily usage and tinkering with modern AI tools
- Experience delivering product demos or walkthroughs
- Experience at a dynamic, fast-moving company
Nice to have
- Familiarity with home improvement, including restoration/remodeling contractors and insurance adjusting
What you get
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Unlimited and flexible vacation policy
- Generous paid parental and new child bonding leave
- Mandatory Self-Care Days
- Recurring fitness classes, meditation tools, virtual therapy, and family planning assistance
Worth weighing
- No specific salary listed, but a range is provided
- Role requires adaptability in a dynamic environment
- Expectations for proactive outreach may involve unexpected customer interactions
Summarised from Hover's posting. Read the full original.
Listed by Hover on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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