or apply directly on Hightouch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Hightouch's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 66% of Hightouch's roles list one
- Ghost-job risk at Hightouch
- high 58 stale, 0 reposted of 87 open
- Hiring momentum
- 100 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Hightouch's own greenhouse board since 2026-08-03. Full hiring picture for Hightouch.
About this role
As a Customer Success Engineer at Hightouch, you will engage directly with users to help them maximize the value of the platform through various communication channels such as Intercom, Slack, phone, and email. The role involves a technical understanding of API documentation and SaaS tools, while collaborating closely with teams across the organization to enhance customer experiences. You will also participate in an on-call rotation to support customer needs and address critical issues.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Hightouch as an employer.
What you need
- 2+ years in a customer-facing role
- Technical background either through experience or education
- Conversant in SQL or willing to learn the basics and a few more advanced topics
- Strong discovery and interpersonal skills
- Excellent verbal and written communication skills
- Ability to adapt to an ever-changing work environment
What you get
- Salary range of 90,000-115,000 CAD per year
- Meaningful equity compensation in the form of ISO options
- Early exercise and a 10-year post-termination exercise window
Worth weighing
- Role requires strong organizational skills and multitasking ability
- Position involves working in a startup environment, which may include ambiguity and wearing many hats
- Participation in an on-call rotation for customer support may be required
Summarised from Hightouch's posting. Read the full original.
Listed by Hightouch on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Hightouch
- Product Marketing Manager, Competitive IntelligenceRemote (North America)
- Executive Assistant, Revenue LeadershipNew York City, New York
- Technical Account Manager, EMEAEurope
- Deliverability SpecialistEurope
- Sales RecruiterSan Francisco, CA/ New York, NY/ Denver, CO
- Senior Product Enablement ManagerRemote (North America)
- Senior GTM Systems EngineerSan Francisco, California / New York City, New York/ Remote
- Enterprise Account Executive - Texas, USARemote (Texas)