GWI

Senior Product Experience Executive

GWI · Athens, GR

Posted about 3 months ago

or apply directly on GWI's site. We never take the application ourselves.

Is this posting real?

This role has been open
76 days
GWI's roles stay open a median of 82 days
Reposted
No
Salary listed
No
10% of GWI's roles list one
Ghost-job risk at GWI
high
30 stale, 3 reposted of 30 open
Hiring momentum
41 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from GWI's own greenhouse board since 2026-08-03. Full hiring picture for GWI.

About this role

As a (Senior) Product Experience Executive at GWI, you will serve as a key resource for both clients and internal teams, managing support queries and improving product experiences. Your responsibilities will include troubleshooting issues, creating self-serve documentation, monitoring support trends, and collaborating with various departments to enhance operational efficiency. If you are in a senior role, you will also guide junior team members in maintaining high service standards.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of GWI as an employer.

What you need

  • Experience working with APIs, consumer data, and SaaS platforms
  • Problem-solving and investigative thinking
  • Clear communication skills for translating technical concepts
  • Ownership and accountability in managing queries
  • Attention to detail in user setup and testing
  • Analytical mindset for identifying issues and inefficiencies

What you get

  • 25 days’ annual leave and office closures over the holidays
  • Private insurance for you and your family
  • Mental and physical wellbeing support
  • Competitive salary
  • Reward and recognition programs
  • Payroll giving options

Worth weighing

  • Hybrid work model with 1 day/week in the office
  • No specific salary mentioned
  • Focus on continuous improvement and operational excellence may require adaptability

Summarised from GWI's posting. Read the full original.

Listed by GWI on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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