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Grafana Labs

Senior Observability Architect | Australia | Remote

Grafana Labs · Australia (Remote)

Posted 9 days ago · $207,000 - $256,000

or apply directly on Grafana Labs's site. We never take the application ourselves.

Is this posting real?

This role has been open
9 days
Grafana Labs's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
24% of Grafana Labs's roles list one
Ghost-job risk at Grafana Labs
high
88 stale, 2 reposted of 131 open
Hiring momentum
206 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Grafana Labs's own greenhouse board since 2026-08-03. Full hiring picture for Grafana Labs.

About this role

As a Senior Observability Architect at Grafana Labs, you will be responsible for leading the technical relationship with key customers, guiding them in implementing observability solutions across various infrastructures. Your role involves designing customer journeys, providing expert troubleshooting, and ensuring the effective use of Grafana's products to drive customer success. You will also collaborate with internal teams to advocate for customer needs and contribute to product development.

Our read on this posting4.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Grafana Labs as an employer.

What you need

  • Bachelor’s degree in Computer Science, Information Technology, Math or a related field (or equivalent experience)
  • Experience deploying and operating Kubernetes
  • 5+ years of experience in a technical support, technical account management, consulting, SE or Professional Services role within the technology industry
  • Strong understanding of observability solutions
  • Proven ability to manage multiple clients and projects simultaneously
  • Excellent problem-solving and analytical skills

Nice to have

  • 5+ years of technical sales, TAM or other post sales technical experience, ideally with open source technologies, or in the observability space
  • Great at connecting product usage to value (ROI)
  • Great at managing customer lifecycle
  • Creative in solving customer adoption challenges
  • Proactive in assisting customers with technical issues and troubleshooting

What you get

  • 100% Remote, Global Culture
  • Scaling Organization
  • Transparent Communication
  • Innovation-Driven
  • Open Source Roots
  • Empowered Teams

Worth weighing

  • No specific salary listed, but OTE compensation range provided
  • Role requires a high level of technical expertise and customer interaction
  • Position may involve travel up to 25%
  • Focus on customer success may lead to high-pressure situations

Summarised from Grafana Labs's posting. Read the full original.

Listed by Grafana Labs on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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