Technical Support Associate
Gong.io · Salt Lake City
Posted 29 days ago · $26.45 - $32.70 · Previously reposted
or apply directly on Gong.io's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Gong.io's roles stay open a median of 45 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- Yes 56% of Gong.io's roles list one
- Ghost-job risk at Gong.io
- high 68 stale, 12 reposted of 97 open
- Hiring momentum
- 138 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Gong.io's own greenhouse board since 2026-08-03. Full hiring picture for Gong.io.
About this role
As a Technical Support Associate at Gong, you will provide exceptional support to customers using Gong products, primarily through email and scheduled calls. Your role involves learning the products, troubleshooting issues, and collaborating with internal teams to enhance customer satisfaction. You will also contribute to creating helpful resources and represent the Voice of the Customer to influence product development and priorities.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Gong.io as an employer.
What you need
- Strong communication skills (both verbal and written)
- Recently completed a technical degree
- Self-motivated, proactive, and eager to learn new skills and technologies
- Curious, resourceful, detail-oriented, and organized with a problem-solving mindset
Nice to have
- Familiarity with platforms like Zoom, Dialpad, GoToMeeting, or other telephony/web conferencing tools
- Exposure to Salesforce, APIs, or programming/scripting languages
What you get
- Medical, dental, and vision plans
- Wellbeing Fund - flexible wellness stipend
- Mental Health benefits with covered therapy and coaching
- 401(k) program
- Education & learning stipend
- Flexible vacation time
Worth weighing
- Hybrid working model requires 3 days a week in the office
- No specific salary listed, but hourly range provided
- Small team environment may require wearing multiple hats
Summarised from Gong.io's posting. Read the full original.
Listed by Gong.io on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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