Technical Support Specialist - Bilingual Portuguese
Geotab · Oakville, Ontario - Canada; Waterloo, Ontario - Canada
Posted 13 days ago
or apply directly on Geotab's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Geotab's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 0% of Geotab's roles list one
- Ghost-job risk at Geotab
- high 43 stale, 10 reposted of 98 open
- Hiring momentum
- 184 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Geotab's own greenhouse board since 2026-08-03. Full hiring picture for Geotab.
About this role
As a Technical Support Specialist - Bilingual Portuguese at Geotab, you will provide expert technical assistance to customers and partners, focusing on diagnosing and resolving complex hardware and software issues related to Geotab products. Your role involves troubleshooting, maintaining documentation, and ensuring customer satisfaction through effective problem-solving while working closely with various teams to address escalated issues. This position requires flexibility to work in a 24/7 support environment, including rotating shifts.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Geotab as an employer.
What you need
- Fluency in English and Portuguese
- Post-Secondary Diploma or Degree in Engineering, Computer Science, or a related field
- 1-3 years of experience in a customer service or technical support capacity
- 1-3 years of experience troubleshooting technical hardware and/or software issues
- Expert-level Excel skills including creation of pivot tables and reports
- Working knowledge of programming languages such as SQL, Python, C#, or JavaScript
Nice to have
- Working knowledge of data warehouses such as Google BigQuery
- Experience working within a technical or engineering organization
What you get
- Flex working arrangements
- Home office reimbursement program
- Baby bonus & parental leave top up program
- Online learning and networking opportunities
- Electric vehicle purchase incentive program
- Competitive medical and dental benefits
Worth weighing
- No specific mention of career advancement opportunities
- Role requires flexibility for rotating shifts, which may impact work-life balance
- Technical support roles can involve dealing with frustrated customers, requiring strong interpersonal skills
Summarised from Geotab's posting. Read the full original.
Listed by Geotab on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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