Customer Success Manager - Portuguese & Spanish market
Geotab · Lisbon, Portugal - Portugal
Posted about a month ago
or apply directly on Geotab's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Geotab's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 0% of Geotab's roles list one
- Ghost-job risk at Geotab
- high 43 stale, 10 reposted of 98 open
- Hiring momentum
- 184 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Geotab's own greenhouse board since 2026-08-03. Full hiring picture for Geotab.
About this role
As a Customer Success Manager at Geotab, you will manage a portfolio of SMB customers, focusing on delivering measurable outcomes and maximizing retention through value-driven engagement. Your responsibilities include onboarding customers, providing training, managing renewals, and collaborating with various teams to ensure a high-quality customer experience. You will also analyze customer data to identify growth opportunities and mitigate churn risks.
- benefits
- 1/5
- freshness
- 3/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Geotab as an employer.
What you need
- Fluent written and verbal communication in English, Portuguese and Spanish
- Business degree and/or relevant experience in Customer Success and/or Account Management
- Strong analytical skills with the ability to interpret customer data
- Excellent communication, listening, negotiation, and presentation skills
- Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight)
- Excellent time management, organizational, and prioritization skills
Nice to have
- General understanding of IoT/telematics products and solutions
- Experience in B2B SaaS
- Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales
- Methodical, conscientious approach to documentation
- Strong collaboration skills and the ability to work effectively with cross-functional and international teams
Worth weighing
- Fast-paced, ever-changing environment may require adaptability to new tasks
- No specific salary or benefits mentioned in the posting
- Hybrid working model with flexibility for in-person and virtual work
- Emphasis on diversity and inclusion, but no specific initiatives detailed
Summarised from Geotab's posting. Read the full original.
Listed by Geotab on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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