Technical Support Specialist
Geotab · Atlanta, Georgia - USA; Detroit, Michigan - USA; Las Vegas, Nevada - USA
Posted 13 days ago
or apply directly on Geotab's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Geotab's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 0% of Geotab's roles list one
- Ghost-job risk at Geotab
- high 43 stale, 10 reposted of 98 open
- Hiring momentum
- 184 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Geotab's own greenhouse board since 2026-08-03. Full hiring picture for Geotab.
About this role
As a Technical Support Specialist at Geotab, you will provide expert technical assistance to customers and partners, diagnosing and resolving complex hardware and software issues related to Geotab products. Your responsibilities will include troubleshooting, maintaining documentation, and ensuring customer satisfaction while collaborating with internal teams on escalated issues. This role requires excellent communication skills and the ability to work in a fast-paced, 24/7 environment.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Geotab as an employer.
What you need
- Post-Secondary Diploma or Degree in Engineering, Computer Science, or a related field
- 1-3 years of experience in a customer service or technical support capacity
- 1-3 years of experience troubleshooting technical hardware and/or software issues
- Expert-level Excel skills including creation of pivot tables and reports
- Working knowledge of programming languages such as SQL, Python, C#, or JavaScript
- Technical competence using Google Suite for business (Sheets, Docs, Slides)
Nice to have
- Working knowledge of data warehouses such as Google BigQuery
- Experience working within a technical or engineering organization is an asset
- Strong interpersonal and relationship-building skills with the ability to engage with all levels of the organization
- Highly organized with the ability to manage multiple tasks and projects simultaneously
- Must stay current with technology and have the flexibility to adapt to growing market demands
What you get
- Flex working arrangements
- Home office reimbursement program
- Baby bonus & parental leave top up program
- Online learning and networking opportunities
- Electric vehicle purchase incentive program
- Competitive medical and dental benefits
Worth weighing
- The role requires flexibility to work rotating shifts including nights and weekends, which may not suit everyone.
- The technical support environment may involve handling complex issues that require strong problem-solving skills and patience.
- No salary information is provided in the posting.
Summarised from Geotab's posting. Read the full original.
Listed by Geotab on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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