or apply directly on Fireblocks's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Fireblocks's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 36% of Fireblocks's roles list one
- Ghost-job risk at Fireblocks
- high 44 stale, 2 reposted of 78 open
- Hiring momentum
- 106 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Fireblocks's own greenhouse board since 2026-08-03. Full hiring picture for Fireblocks.
About this role
The Customer Success Manager at Fireblocks will focus on building and maintaining relationships with a portfolio of customers to help them derive value from the Fireblocks platform. This role involves driving adoption, resolving risks, and securing renewals while collaborating with various internal teams. The manager will also monitor customer health, provide actionable insights, and support best practices across communication channels.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fireblocks as an employer.
What you need
- Bachelor's degree
- 1–3 years of experience in Account Management, Customer Success, or a related SaaS/tech role
- Business-level proficiency in English
- Comfort managing a portfolio of accounts efficiently using scalable processes
- Strong communication and organizational skills
Nice to have
- Business-level proficiency in additional APAC languages (e.g., Mandarin, Korean, Japanese)
- Comfort and familiarity with AI tools to drive efficiency in account management, reporting, and customer communication
- Experience in technical account management, or supporting customers on complex/technical platforms
Worth weighing
- No salary listed
- Role involves managing a portfolio of accounts, which may require balancing multiple customer needs simultaneously
- Experience in technical account management preferred, indicating a potentially complex technical environment
Summarised from Fireblocks's posting. Read the full original.
Listed by Fireblocks on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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