or apply directly on Fireblocks's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 43 days Fireblocks's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 36% of Fireblocks's roles list one
- Ghost-job risk at Fireblocks
- high 71 stale, 2 reposted of 78 open
- Hiring momentum
- 106 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Fireblocks's own greenhouse board since 2026-08-03. Full hiring picture for Fireblocks.
About this role
As a Customer Success Director for Banking APAC at Fireblocks, you will be responsible for ensuring post-sale success for banking and fintech clients. This involves driving adoption, retention, and expansion by collaborating with various teams and providing strategic guidance to customers on their use of the platform. You will also lead initiatives to develop best practices and success plans while managing complex enterprise accounts and advocating for customer needs internally.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fireblocks as an employer.
What you need
- 10+ years in Customer Success, Technical Account Management, or Enterprise Client Leadership within SaaS, fintech, banking, or crypto
- Strong fluency in banking and payments infrastructure, compliance environments, digital wallets, APIs, and blockchain-based systems
- Proven ability to manage and grow complex enterprise accounts
- Executive presence with strong commercial judgment and cross-functional leadership
- Ability to translate customer architecture and business goals into outcomes
- Strong analytical, project management, and data-driven decision-making skills
Nice to have
- Business-level proficiency in additional APAC languages (e.g., Mandarin, Korean, Japanese) is not mandatory, but considered a plus
Worth weighing
- No salary listed
- Role involves navigating regulatory ambiguity and evolving compliance frameworks in digital asset infrastructure
- Position requires strong collaboration across multiple departments and may involve high-stakes escalations
Summarised from Fireblocks's posting. Read the full original.
Listed by Fireblocks on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
More roles at Fireblocks
- Data Analytics AI EngineerNew York
- Business Solutions Director, PaymentsLondon
- Sales Director, PaymentsSeattle, Washington, United States
- Technology Alliances DirectorNew York
- Senior SecOps ExpertSingapore
- Senior Web Engineer, MarketingNew York
- Solutions Architect, AMERNew York
- Associate General Counsel, Crypto ServicesWashington, District of Columbia, United States