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Fireblocks

Customer Success Director, Banking APAC

Fireblocks · Singapore

Posted 8 days ago

or apply directly on Fireblocks's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Fireblocks's roles stay open a median of 45 days
Reposted
No
Salary listed
No
36% of Fireblocks's roles list one
Ghost-job risk at Fireblocks
high
44 stale, 2 reposted of 78 open
Hiring momentum
106 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Fireblocks's own greenhouse board since 2026-08-03. Full hiring picture for Fireblocks.

About this role

As a Customer Success Director for Banking APAC at Fireblocks, you will be responsible for ensuring post-sale success for banking and fintech clients. This involves driving adoption, retention, and expansion by collaborating with various teams and providing strategic guidance to customers on their use of the platform. You will also lead initiatives to develop best practices and success plans while managing complex enterprise accounts and advocating for customer needs internally.

Our read on this posting2.8out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Fireblocks as an employer.

What you need

  • 10+ years in Customer Success, Technical Account Management, or Enterprise Client Leadership within SaaS, fintech, banking, or crypto
  • Strong fluency in banking and payments infrastructure, compliance environments, digital wallets, APIs, and blockchain-based systems
  • Proven ability to manage and grow complex enterprise accounts
  • Executive presence with strong commercial judgment and cross-functional leadership
  • Ability to translate customer architecture and business goals into outcomes
  • Strong analytical, project management, and data-driven decision-making skills

Nice to have

  • Business-level proficiency in additional APAC languages (e.g., Mandarin, Korean, Japanese) is not mandatory, but considered a plus

Worth weighing

  • No salary listed
  • Role involves navigating regulatory ambiguity and evolving compliance frameworks in digital asset infrastructure
  • Position requires strong collaboration across multiple departments and may involve high-stakes escalations

Summarised from Fireblocks's posting. Read the full original.

Listed by Fireblocks on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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