PitchMeAI Jobs
DebtBook

Senior Customer Success Manager - Treasury Accounts

DebtBook · Charlotte, NC

Posted about 2 months ago

or apply directly on DebtBook's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
DebtBook's roles stay open a median of 73 days
Reposted
No
Salary listed
No
20% of DebtBook's roles list one
Ghost-job risk at DebtBook
high
15 stale, 0 reposted of 15 open
Hiring momentum
28 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-25

Measured from postings appearing on and disappearing from DebtBook's own greenhouse board since 2026-08-03. Full hiring picture for DebtBook.

About this role

As a Senior Customer Success Manager at DebtBook, you will engage with enterprise-level treasury customers, focusing on maintaining strong relationships and promoting the adoption of DebtBook's products. Your role will involve managing a book of business, understanding customer needs, and collaborating with the account management team to identify expansion opportunities while ensuring customer satisfaction and retention.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DebtBook as an employer.

What you need

  • 2+ years of experience in a public finance-related or treasury-related role
  • 4+ years of relevant work experience in industry or fintech SaaS
  • Accounting or finance background required
  • Experience with ChurnZero or other CSM platforms
  • Strong communication skills to establish trust and credibility with members of the customer organization
  • Self-motivated, with strong project management and organizational skills

What you get

  • Competitive salaries plus equity (stock options) for all employees
  • Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match
  • Flexible work schedules and generous leave policies (including unlimited PTO)
  • Professional development opportunities and tuition reimbursement
  • Family and wellness perks
  • In-person social events

Worth weighing

  • No salary listed
  • Fast-paced startup environment may lead to shifting business demands
  • Role requires proactive engagement with customers throughout their lifecycle

Summarised from DebtBook's posting. Read the full original.

Listed by DebtBook on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.

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