or apply directly on DebtBook's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days DebtBook's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 20% of DebtBook's roles list one
- Ghost-job risk at DebtBook
- low 1 stale, 0 reposted of 15 open
- Hiring momentum
- 28 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DebtBook's own greenhouse board since 2026-08-03. Full hiring picture for DebtBook.
About this role
As a Senior Customer Success Manager at DebtBook, you will engage with enterprise-level treasury customers, focusing on maintaining strong relationships and promoting the adoption of DebtBook's products. Your role will involve managing a book of business, understanding customer needs, and collaborating with the account management team to identify expansion opportunities while ensuring customer satisfaction and retention.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DebtBook as an employer.
What you need
- 2+ years of experience in a public finance-related or treasury-related role
- 4+ years of relevant work experience in industry or fintech SaaS
- Accounting or finance background required
- Experience with ChurnZero or other CSM platforms
- Strong communication skills to establish trust and credibility with members of the customer organization
- Self-motivated, with strong project management and organizational skills
What you get
- Competitive salaries plus equity (stock options) for all employees
- Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match
- Flexible work schedules and generous leave policies (including unlimited PTO)
- Professional development opportunities and tuition reimbursement
- Family and wellness perks
- In-person social events
Worth weighing
- No salary listed
- Fast-paced startup environment may lead to shifting business demands
- Role requires proactive engagement with customers throughout their lifecycle
Summarised from DebtBook's posting. Read the full original.
Listed by DebtBook on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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