or apply directly on DataGrail's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days DataGrail's roles stay open a median of 19 days
- Reposted
- No
- Salary listed
- No 0% of DataGrail's roles list one
- Ghost-job risk at DataGrail
- high 3 stale, 0 reposted of 8 open
- Hiring momentum
- 9 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from DataGrail's own greenhouse board since 2026-08-03. Full hiring picture for DataGrail.
About this role
As a Customer Success Manager at DataGrail, you will partner with customers to operationalize and scale their privacy programs using the company's agentic privacy platform. Your role involves leading customer onboarding, driving platform adoption, and ensuring long-term success by building relationships with stakeholders and advocating for customer needs. You will also collaborate cross-functionally to enhance the customer experience and contribute to product improvements.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of DataGrail as an employer.
What you need
- Experience in customer success, onboarding, implementation management, or customer-facing SaaS roles
- Strong understanding of privacy operations and data privacy regulations such as GDPR and CCPA
- Experience working with privacy platforms or related technologies, including tools like DataGrail
- Strong project management and problem-solving skills
- Ability to build trusted relationships with both technical and business stakeholders
- Clear communication skills and confidence working with customer leadership teams
Nice to have
- Experience working with privacy, security, legal, or compliance teams
- Familiarity with SaaS onboarding or implementation workflows
- Experience supporting customers in fast-moving or highly regulated environments
What you get
- Equity
- Health insurance
- Dental insurance
- Vision insurance
- Remote-first working environment
- 401k savings plan
Worth weighing
- Compensation range is provided but may vary based on qualifications and skills
- Role involves managing multiple customer priorities which may be demanding
- No specific mention of tools or technologies beyond the privacy platform
Summarised from DataGrail's posting. Read the full original.
Listed by DataGrail on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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