or apply directly on Customer.io's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Customer.io's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- Yes 83% of Customer.io's roles list one
- Ghost-job risk at Customer.io
- high 28 stale, 0 reposted of 35 open
- Hiring momentum
- 45 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Customer.io's own greenhouse board since 2026-08-03. Full hiring picture for Customer.io.
About this role
As a Senior Data Scientist at Customer.io, you will analyze customer and product data to help teams make informed decisions. Your responsibilities will include evaluating product changes, designing experiments, building models, and communicating insights to various stakeholders. This hands-on role requires a blend of technical skills and collaboration with Product, Marketing, and Customer Experience teams to enhance customer engagement and retention.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Customer.io as an employer.
What you need
- 5+ years of experience in a Data Science role within B2B SaaS or a similar product- or growth-focused environment
- Strong foundation in statistics, experimentation, and behavioral analytics
- Proficiency in SQL and Python for large-scale analysis, modeling, and exploration
- Experience with modern cloud data platforms (Snowflake, BigQuery, or similar)
- Strong communication and stakeholder skills
- An ownership mindset
Nice to have
- Familiarity with dbt
What you get
- Starting salary for this role is $140,000-$150,000 USD depending on experience
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
Worth weighing
- Role involves a significant amount of ambiguity and problem-solving
- Focus on practical application of data science rather than theoretical work
- Candidates should be comfortable with a hands-on approach to analytics
Summarised from Customer.io's posting. Read the full original.
Listed by Customer.io on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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