or apply directly on CoLab Software's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days CoLab Software's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 0% of CoLab Software's roles list one
- Ghost-job risk at CoLab Software
- high 28 stale, 3 reposted of 29 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from CoLab Software's own greenhouse board since 2026-08-03. Full hiring picture for CoLab Software.
About this role
The Customer Education Lead at CoLab is responsible for designing and delivering scalable learning experiences that enhance customer success and accelerate time-to-value. This role involves creating onboarding materials, developing a curriculum for CoLab Academy, and implementing a learning management system to support self-serve learning. The position requires collaboration with various teams to ensure that educational content meets customer needs and drives measurable business outcomes.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CoLab Software as an employer.
What you need
- 3+ years in instructional design, customer education, or enablement at a B2B SaaS company
- Experience creating customer-facing content that drives measurable adoption
- Demonstrated success linking education programs to business outcomes (adoption, time-to-value, renewals)
- Strong project management and collaboration skills across Customer Success, Product, and Marketing
- Excellent writing, organization, and presentation skills
Nice to have
- Experience with technical B2B products, especially engineering tools (CAD, PLM, DevOps, etc.)
- Hands-on experience with LMS platforms (e.g., Skilljar, Docebo, Thought Industries) or course authoring tools (e.g., Articulate Rise, Camtasia, Adobe Creative Suite)
- Proven ability to design for scale, blending asynchronous and live learning formats
- Background in customer marketing, enablement, or customer community
Worth weighing
- No salary listed
- Role involves significant cross-functional collaboration which may require strong interpersonal skills
- Focus on measurable impact may lead to high expectations for performance metrics
Summarised from CoLab Software's posting. Read the full original.
Listed by CoLab Software on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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