or apply directly on ClassPass's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days ClassPass's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- No 28% of ClassPass's roles list one
- Ghost-job risk at ClassPass
- high 23 stale, 7 reposted of 50 open
- Hiring momentum
- 94 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ClassPass's own greenhouse board since 2026-08-03. Full hiring picture for ClassPass.
About this role
The Senior Product Manager for Internal Operations Squad (IOPS) at Playlist will lead the product strategy aimed at enhancing internal operational efficiency through automation and AI-enabled workflows. This role involves collaborating with various internal teams to identify workflow bottlenecks, define success metrics, and manage complex product rollouts. The manager will focus on improving internal tools and processes, ensuring measurable outcomes in operational cost reduction and productivity enhancements.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ClassPass as an employer.
What you need
- At least 4 years of product management experience, ideally including internal tools, enterprise SaaS, operations platforms, automation, AI products, or developer/internal productivity products.
- Experience working with complex internal systems, workflows, or tooling used by teams such as CX, Sales, Partnerships, Finance, Operations, or Engineering.
- Strong product judgment grounded in user research, workflow observation, data analysis, and measurable operational outcomes.
- Technical and analytical strength to partner with engineering, understand system constraints, query or interpret data, and make tradeoffs across speed, scalability, reliability, and user impact.
- Ability to own products where success may be measured in OpEx savings, handle-time reduction, automation rate, internal adoption, system reliability, or reduced engineering toil.
- Strong communication skills to align frontline users, operations leaders, engineering, design, data, and executive stakeholders.
Worth weighing
- No salary listed.
- Focus on internal operations may limit exposure to customer-facing product management.
- Role requires balancing strategic automation with core internal tooling improvements, which could be challenging.
Summarised from ClassPass's posting. Read the full original.
Listed by ClassPass on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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