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Brooklyn Sports & Entertainment

Director, Sports Ticket Operations

Brooklyn Sports & Entertainment · Brooklyn, NY 11232

Posted 7 days ago · $120,000 - $132,000

or apply directly on Brooklyn Sports & Entertainment's site. We never take the application ourselves.

Is this posting real?

This role has been open
7 days
Brooklyn Sports & Entertainment's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
60% of Brooklyn Sports & Entertainment's roles list one
Ghost-job risk at Brooklyn Sports & Entertainment
high
20 stale, 0 reposted of 30 open
Hiring momentum
46 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Brooklyn Sports & Entertainment's own greenhouse board since 2026-08-03. Full hiring picture for Brooklyn Sports & Entertainment.

About this role

The Director of Sports Ticket Operations will lead the daily operations of the ticketing department for the Brooklyn Nets and New York Liberty, ensuring operational excellence and enhancing the fan experience. This role involves managing departmental priorities, driving technology strategies, overseeing ticketing data governance, and collaborating with various internal stakeholders. Additionally, the director will focus on process improvements and team development within the department.

Our read on this posting4.6out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brooklyn Sports & Entertainment as an employer.

What you need

  • 7+ years of experience in sports ticket operations, ticketing systems, or live event operations, preferably within professional sports
  • 3+ years of experience leading teams or managing operational functions
  • Advanced knowledge of Ticketmaster Host, Archtics, and ticketing operations best practices
  • Experience with Salesforce or comparable CRM platforms
  • Demonstrated success leading operational process improvements and cross-functional initiatives
  • Strong understanding of ticketing operations, inventory management, membership products, financial controls, and live event execution

Nice to have

  • Bachelor's degree preferred

What you get

  • $120,000 - $132,000 base salary
  • Bonus eligibility
  • Medical, dental, and vision coverage; HSA and FSA eligibility
  • 401k Employer Match at 4%
  • Competitive PTO policy & Company Holidays
  • Parental leave policy eligible after 6 months of service

Worth weighing

  • Role requires attendance at games and events on evenings, weekends, and holidays
  • Travel requirements are less than 5%
  • The job description indicates that responsibilities may change based on business demands

Summarised from Brooklyn Sports & Entertainment's posting. Read the full original.

Listed by Brooklyn Sports & Entertainment on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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