or apply directly on Box's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Box's roles stay open a median of 38 days
- Reposted
- No
- Salary listed
- No 0% of Box's roles list one
- Ghost-job risk at Box
- high 54 stale, 19 reposted of 153 open
- Hiring momentum
- 235 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Box's own greenhouse board since 2026-08-03. Full hiring picture for Box.
About this role
As a Senior Technical Duty Officer at Box, you will lead critical incident management efforts, ensuring swift resolution of high-severity incidents while leveraging your Site Reliability Engineering (SRE) skills. Your role involves optimizing incident response processes, improving tooling for incident management, and collaborating with engineering teams to enhance service reliability and observability. You will also mentor team members and drive initiatives to reduce operational overhead and improve overall site resiliency.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Box as an employer.
What you need
- 5+ years in SRE, production operations, reliability engineering, or equivalent high-scale internet/SaaS operations
- Demonstrated Incident Commander / Technical Duty Officer skills
- Strong SRE fundamentals including SLIs/SLOs and error budgets
- Proficient in Python for automation and tooling
- Solid Linux/Unix troubleshooting skills
- Networking literacy sufficient for real incidents
Nice to have
- Experience in a 24x7 NOC / GTOC / follow-the-sun operations center
- Hands-on with Prometheus-compatible observability tools
- Experience improving incident tooling
- Familiarity with change management under pressure
- Additional languages or tooling useful for ops automation
Worth weighing
- No specific benefits listed in the posting
- Role requires working in the office a minimum of 3 days per week
- Salary range provided, but actual compensation may vary based on factors like experience and location
Summarised from Box's posting. Read the full original.
Listed by Box on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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