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Box

Senior IT Support Engineer II

Box · London

Posted 26 days ago

or apply directly on Box's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
Box's roles stay open a median of 38 days
Reposted
No
Salary listed
No
0% of Box's roles list one
Ghost-job risk at Box
high
54 stale, 19 reposted of 153 open
Hiring momentum
235 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Box's own greenhouse board since 2026-08-03. Full hiring picture for Box.

About this role

As a Senior IT Support Engineer II at Box, you will provide technical support for end-user issues related to mobile, desktop, audio/video, and networking. Your responsibilities will include troubleshooting, managing IT assets, collaborating with various departments, and leading projects to enhance employee technology experiences. You will also mentor peers and adapt to the fast-paced changes within the organization.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Box as an employer.

What you need

  • 5+ years of working experience in an IT Support role
  • Working knowledge of Windows and OSX operating systems
  • Working knowledge of Lenovo and Apple hardware
  • Comprehensive understanding of networking concepts
  • Foundational understanding of Okta and identity and access management concepts, including SSO, MFA, and user permissions
  • Management and improvement of services, standards and support processes

Nice to have

  • Technical certification in desktop operating systems (Mac and or Windows certification a plus)
  • Network certification
  • B.S. in a computer-related field preferred, but not required

What you get

  • pension
  • medical and dental coverage
  • robust wellness program including 25 days of vacation (plus your birthday off!)
  • subsidized gym membership
  • free lunch from a daily menu
  • lots of snacks and drinks

Worth weighing

  • Position requires working from the office 5 days a week
  • Focus on adapting to rapid growth and change may imply a fast-paced and potentially high-pressure environment

Summarised from Box's posting. Read the full original.

Listed by Box on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Box

All 153 open roles at Box →

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