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Box

IT Support Engineer II

Box · Warsaw, Poland

Posted 26 days ago

or apply directly on Box's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
Box's roles stay open a median of 38 days
Reposted
No
Salary listed
No
0% of Box's roles list one
Ghost-job risk at Box
high
54 stale, 19 reposted of 153 open
Hiring momentum
235 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Box's own greenhouse board since 2026-08-03. Full hiring picture for Box.

About this role

As an IT Support Engineer II at Box, you will provide technical support for end users globally, addressing issues related to mobile devices, desktops, audio/video equipment, and networking. Your role will involve troubleshooting, managing IT assets, collaborating with various departments, and ensuring effective communication between headquarters and remote offices. You'll also be responsible for system imaging, application configurations, and enforcing security policies while delivering daily onsite support.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Box as an employer.

What you need

  • 2+ years of working experience in an IT Support role
  • Experience creating and maintaining technical documentation and knowledge articles
  • Working knowledge of Windows and OSX operating systems
  • Working knowledge of Lenovo and Apple hardware
  • Knowledge of networking concepts
  • Working knowledge with voice and video conferencing solutions (Google, Zoom, Slack a plus)

Nice to have

  • B.S. in a computer-related field preferred, but not required
  • Network certification a plus
  • Technical certification in desktop operating systems (Mac and or Windows certification a plus)

Worth weighing

  • Role requires working onsite 5 days a week
  • No specific salary or benefits listed in the posting
  • Focus on AI and automation tools may indicate a forward-thinking environment but also a need for adaptability to new technologies

Summarised from Box's posting. Read the full original.

Listed by Box on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Box

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