What Is a Zety Subscription? Costs and Benefits
By PitchMeAI Editorial team
If you're exploring resume-building tools to boost your job search, you've likely come across Zety and wondered what is zety subscription and whether it's the right investment for your career goals. Zety is a cloud-based resume builder designed to help job seekers create professional, ATS-optimized resumes and cover letters using customizable templates and AI-powered content suggestions. This guide breaks down Zety's subscription model, from pricing and features to customer reviews and cancellation policies, so you can make an informed decision.
What Is a Zety Online Resume Builder Subscription?
A Zety online resume builder subscription is a cloud-based service that enables you to create, customize, and download professional resumes and cover letters optimized for applicant tracking systems. The platform guides you through a step-by-step process using HR-approved templates and pre-written, job-specific content suggestions tailored to your industry.
You select a template matching your professional style, from modern to minimalist designs, then personalize layout, colors, and fonts. The builder is accessible from any device, allowing updates anytime. Free users can build their resume and export it as plain text, but fully formatted PDF or DOCX downloads require a paid subscription.
How Much Does a Zety Subscription Cost?
Zety offers three pricing options to accommodate different budgets:
| Plan | Cost | Features |
|---|---|---|
| Basic Package | Free | Build and edit resumes; download as .txt only |
| Pro Package | $1.95 for 14-day trial, then $25.95 every 4 weeks | Premium templates, PDF/Word downloads, ATS checker, cover letter generator |
| Annual Package | $71.40/year (approx. $5.95/month) | All Pro features with 77% savings; best value option |
The Annual Package represents the best value, offering significant savings compared to the recurring Pro fee. Both paid plans auto-renew but can be canceled anytime. For more detailed information, check out our guide on Zety pricing plans.
Zety Subscription Reviews: Is It Worth It?
What Users Like
- Wide selection of professional templates suitable for various industries
- Intuitive step-by-step guidance that simplifies resume building
- AI-powered content suggestions that save time and improve quality
- Helpful customer support with quick problem resolution
Common Complaints
- Pricing transparency issues, many users feel misled by the "free" plan that requires payment for formatted downloads
- Unexpected charges when the $1.95 trial automatically renews at $25.95 monthly
- Cancellation difficulties with some users reporting continued charges after requesting cancellation
- Mixed customer support experiences, particularly regarding billing disputes
One user noted: "subscription started off at just over a dollar/mth then jumped to 23+ per month," while another stated: "After cancellation they continued to charge me a $25 monthly subscription fee."
Despite these concerns, many users find value in the service when they understand the pricing structure upfront. The template variety, content quality, and ease of use make Zety a solid choice for job seekers who need a professional resume quickly. However, carefully review pricing terms and set reminders for trial expiration dates before committing.
Is There a Free Version of the Zety Resume Builder?
Yes, Zety's resume builder is free to use for creating and editing your resume online. You can build your resume from start to finish using customizable templates, expert content suggestions, and design tools at no cost. The free Basic Package includes access to the cover letter builder and professional templates.
However, the key limitation is the download format, you can only export as a plain .txt file, which lacks the visual polish recruiters expect. For PDF or Microsoft Word formats and premium features like advanced styling and the ATS resume checker, you'll need to upgrade to the Pro Package. To explore whether the free trial is right for you, visit our article on Zety resume free trial.
Key Features and Benefits of a Zety Subscription
Zety's subscription unlocks comprehensive features designed to streamline resume creation and improve your chances of landing interviews:
- AI-powered content suggestions: Prewritten, job-specific content and real-time expert recommendations ensure you don't start from scratch
- 18+ professional templates: Designs ranging from modern to minimalist layouts with multiple resume formats, chronological, skill-based, or combination styles
- Full customization control: Adjust colors, fonts, margins, layout elements, headers, and section order to match your industry and personal brand
- Integrated cover letter generator: Create coordinated cover letters that match your resume's style for a coherent application package
- ATS optimization tools: Resume checker scans for applicant tracking system compatibility, reviewing formatting, keywords, and content
- Flexible editing and export: Drag-and-drop interface with multiple download formats (PDF, Word, TXT) and automatic cloud storage
How to Cancel a Zety Subscription
Canceling your Zety subscription is straightforward, though some users have reported challenges. There are two primary methods:
Method 1: Online Cancellation
Log into your Zety account and navigate to the "My Plan" or settings section. Follow the cancellation prompts provided. Zety typically sends a confirmation email, sometimes including a cancellation number for your records.
Method 2: Contact Customer Support
Call Zety's customer support based on your location:
- US: 800-985-7561
- India: 000-800-082-0006
- Australia: 1800-549-775
- Saudi Arabia: 800-850-1694
The platform also offers live chat support with an average wait time of less than 30 seconds.
Refund Policy: Zety offers a full refund if you cancel within the first seven days of purchase. After seven days, you may still be eligible for a refund if you haven't downloaded any files during your account's active period.
Boost Your Job Search with PitchMeAI
While Zety offers a solid foundation for creating professional resumes, job seekers need more than just a well-formatted document to stand out. PitchMeAI takes your job search to the next level by personalizing your resume for each specific job in a single click and helping you reach hiring managers directly, increasing your interview rate by up to 3x.
The PitchMeAI Chrome extension works on any webpage with a job description, automatically adapting your resume to match specific requirements. Beyond resume customization, PitchMeAI finds the hiring manager, locates their email, and crafts a personalized outreach message so you can open a direct channel with decision-makers.
New users receive 3 free credits after signing up, followed by a 3-day free trial with 10 credits. After the trial, the service costs just $22 per month for unlimited usage. PitchMeAI also includes a resume builder tool that generates a brand new ATS-optimized resume in seconds from your existing resume, free text, or voice note. For those exploring alternatives, check out our comprehensive guide on the best Zety alternatives.
Understanding what is zety subscription involves weighing the platform's strengths, professional templates, AI-powered content suggestions, and comprehensive career tools, against its limitations around pricing transparency and cancellation processes. With a 4.2 rating on Trustpilot and thousands of satisfied users, Zety remains a popular choice for job seekers who need a polished resume quickly. However, mixed reviews regarding unexpected charges suggest that potential users should carefully review terms before committing. Whether you choose Zety's annual package or explore alternatives like PitchMeAI that offer personalized resume customization and direct hiring manager outreach, investing in the right tools can significantly improve your job search outcomes in today's competitive market.
While you compare Zety subscription costs and benefits, create your PitchMeAI account and install the Chrome extension to tailor every resume to the job, reach recruiters directly, and 3x your interviews with zero effort.
FAQ
What is a Zety online resume builder subscription?
A Zety subscription is a cloud-based resume and cover letter builder that lets you create, customize, and download ATS-optimized documents using professional templates and AI-powered content suggestions. Free users can build and edit resumes, but formatted PDF or Word downloads require a paid plan.
How much does a Zety subscription cost?
Zety offers three options: a free Basic Package for building and .txt downloads, a Pro Package at $1.95 for a 14-day trial then $25.95 every 4 weeks, and an Annual Package at $71.40 per year (about $5.95 per month) with all Pro features and the best value overall. Paid plans auto-renew until canceled.
Is there a free version of Zety and what are its limitations?
Yes. Zety's Basic Package lets you create and edit resumes and cover letters using templates and content suggestions at no cost. However, you can only download your resume as a plain .txt file. To export polished PDF or Word versions and access advanced styling and ATS checks, you must upgrade to a paid plan.
Is a Zety subscription worth it according to user reviews?
As of February 2026, Zety has a 4.2 out of 5 rating on Trustpilot from 11,693 reviews. Users praise its professional templates, step-by-step guidance, and AI content suggestions. Common complaints focus on pricing transparency, unexpected charges after the $1.95 trial, and cancellation issues. It can be worth it if you understand the pricing terms and manage auto-renewals carefully.
How do I cancel a Zety subscription and get a refund?
You can cancel online by logging into your account and going to the “My Plan” or settings section, then following the cancellation prompts, which usually trigger a confirmation email. Alternatively, contact customer support by phone (e.g., US: 800-985-7561) or live chat. Zety offers a full refund if you cancel within seven days of purchase, and may issue a refund after seven days if you have not downloaded any files.