← PitchMe
✉️ Support

Talk to a human.

One address, read by the people who build PitchMe. Whatever it is — a broken extension, a charge you didn't expect, a job link we couldn't read — write to us and we'll sort it out.

Email us

support@pitchmeai.com

We answer every email. To get a useful reply in one round trip, tell us:

  • The email address on your account (so we can find it).
  • What you were doing when it went wrong, and what you expected instead.
  • The job link, if it's about a specific job, resume or hiring-manager lookup.
  • Your browser and whether you were using the extension or the website.

Billing, cancellations and refunds

You can see your plan, change your card and cancel any time from Settings → Account. Cancelling stops the next charge and keeps your access until the end of the period you've paid for.

Charged for something you didn't expect, or charged twice? Email support@pitchmeai.com with the address on the account and we'll make it right.

Using the Chrome extension

The extension tailors your resume on any job posting and finds the hiring manager behind the role. If it isn't appearing on a job page, reload the page after installing — a tab opened before the install doesn't have it running yet.

Your data

Want a copy of your data, or want your account and everything in it deleted? Email support@pitchmeai.com from the address on the account and say so — no forms, no retention call.

What we collect and why is set out in the privacy policy.

PitchMeAI · support@pitchmeai.com