If you've recently subscribed to Kickresume and are wondering about your options for getting your money back, you're not alone. Many users want to understand the kickresume money back guarantee before committing to a paid plan. This guide walks you through everything you need to know about claiming a refund, including eligibility requirements, the step-by-step process, and what to expect based on Kickresume's official policies as of February 2026.
| Policy Details | Terms |
|---|---|
| Money-Back Guarantee Period | 14 days for new users only |
| Eligible Plans | Quarterly ($54/3 months) and Yearly ($96/year) |
| One-Time Offer | Available only once per user |
| Contact Support | hello@kickresume.com |
Kickresume Money Back Guarantee Review
Kickresume offers a 14-day money-back guarantee exclusively to new users trying the subscription for the first time. According to the company's official terms last updated in January 2024, if you've previously subscribed to Kickresume, you won't qualify for a refund on subsequent subscriptions.
The guarantee applies when you upgrade to a paid subscription and consent to begin using the service before the standard 14-day withdrawal period expires. However, there's an important catch: if you use the service during this period and it is fully provided, your right to withdraw, and therefore to a refund, is forfeited.
What Users Say
User feedback on the money-back guarantee is mixed. Recent reviews from February 2026 show:
- Customer support generally receives positive reviews, with quick and helpful responses
- Many users report representatives responding within minutes via chat support
- Some users report frustrations with the refund process
- Confusion around what constitutes "using the service" and whether downloading a resume disqualifies you from the guarantee
For more insights on user experiences, check out the Kickresume Trustpilot rating analysis.
Kickresume Money Back Guarantee: Free vs. Paid Plans
The money-back guarantee only applies to paid subscriptions. The free plan doesn't involve any payment, so there's nothing to refund. Among paid plans, the guarantee specifically applies to:
- Quarterly plan: $54 every three months ($18/month) with 14-day money-back guarantee
- Yearly plan: $96 annually ($8/month) with 14-day money-back guarantee
- Monthly plan: $24/month (guarantee not prominently featured but may apply as a paid subscription for new users)
The Yearly plan represents the best value if you're committed long-term, while the Quarterly option provides a middle ground with the security of the money-back guarantee. For a comprehensive breakdown of what each tier offers, see the Kickresume pricing and features guide.
How to Claim Your Refund After Login
Once logged into your Kickresume account, there isn't a dedicated "money back guarantee" button. If you're within the 14-day eligibility period as a new subscriber, you'll need to take action through your account settings and by contacting support.
Step 1: Cancel Your Subscription
Navigate to your account settings and look for the billing or subscription management section. Here you can disable auto-renewal or cancel your subscription entirely. This stops future charges while keeping your subscription active until the end of your current paid period.
Step 2: Request Your Refund
Canceling alone doesn't automatically trigger a refund. Contact Kickresume's support team at hello@kickresume.com. In your message:
- State that you're a new user within the 14-day window
- Request a refund under the money-back guarantee
- Include your account details and subscription date
- Explain whether you've downloaded any resumes or used premium features
The support team typically responds within one to two business days, though many queries are answered more quickly.
Does the Guarantee Cover Downloaded Resumes?
No. Once you've actively used the service, by downloading a resume, accessing the AI Resume Writer, or utilizing other premium features, it falls outside the guarantee's scope. Kickresume considers downloading your completed resume as consuming the service, which means you've received the value you paid for.
Pro Tip: Explore templates and features without downloading your final resume until you're certain you want to continue with the paid plan. You can preview designs, experiment with AI tools, and review customization options without triggering the "service fully provided" clause.
If you're unsure whether your specific usage disqualifies you from the guarantee, contact Kickresume support before requesting a refund. They can review your account activity and provide guidance based on your individual situation.
A Smarter Alternative for Job Seekers
While Kickresume offers valuable resume-building tools, job seekers in 2026 need more than just a polished resume to stand out. PitchMeAI helps you personalize your resume for each specific job in a single click, dramatically increasing your chances of landing interviews.
The PitchMeAI Chrome extension works on any webpage with a job description. With one click, your resume is automatically adapted to match the job requirements. PitchMeAI also finds the hiring manager, locates their email, and crafts a personalized outreach message so you can bypass applicant tracking systems.
Key Benefits:
- 3x increase in interview rates
- Each resume tailored to specific job descriptions
- Direct access to hiring managers
- ATS-optimized resumes generated in seconds
Get started with three free credits after signing up, then access a 3-day free trial with 10 credits. After the trial, unlimited usage costs just $22 per month. PitchMeAI also includes a resume builder tool that lets you upload your existing resume or provide free text or a voice note to generate a brand new ATS-optimized resume in seconds.
Making an Informed Decision
The kickresume money back guarantee provides a safety net for new users who want to try the platform with minimal risk. However, the conditions are strict: it's available only once, applies primarily to Quarterly and Yearly plans, and can be forfeited if you actively use the service during the 14-day window.
If you decide to request a refund, act quickly within the 14-day period and contact support at hello@kickresume.com with clear information about your situation. While some users have reported mixed experiences with pricing and subscription value, customer support generally receives positive feedback for being responsive and helpful.
Whether you choose Kickresume or explore alternatives like PitchMeAI, the key is finding a tool that not only helps you create a professional resume but also maximizes your chances of getting noticed by employers and landing the interviews that matter most in your job search.
While you claim the Kickresume money back guarantee, create your PitchMeAI account and install the chrome extension to auto-tailor each resume and reach recruiters directly for 3x more interviews.
FAQ
How does the Kickresume money back guarantee work?
Kickresume offers a 14-day money back guarantee for new users who upgrade to a paid subscription for the first time. If you act within 14 days and haven’t fully used the service, you can cancel your plan and request a refund by contacting support. The guarantee is based on Kickresume’s official terms valid as of early 2026.
Which Kickresume plans are eligible for the refund?
The money back guarantee primarily applies to paid subscriptions, especially the Quarterly plan ($54/3 months) and the Yearly plan ($96/year). The free plan isn’t eligible because you don’t pay anything, and the Monthly plan doesn’t prominently advertise the guarantee, though it may still qualify for new users as a paid subscription. Always review the current terms before purchasing.
Can I use the Kickresume money back guarantee more than once?
No. Kickresume’s money back guarantee is a one-time offer per user. If you have previously subscribed to a paid Kickresume plan, you generally won’t be eligible for a refund on later subscriptions, even if they fall within 14 days.
Does downloading my resume void the Kickresume refund guarantee?
Yes. Kickresume treats downloading your resume, using the AI Resume Writer, or accessing other premium features as actively using and fully consuming the service. Once the service is considered fully provided, your right to withdraw under the 14-day money back guarantee is typically forfeited. To stay eligible, explore templates and tools without downloading your final resume until you’re sure you want to keep the plan.
How do I actually claim a Kickresume refund step by step?
First, log in to your Kickresume account and cancel your subscription in the billing or subscription settings to stop future renewals. Then email hello@kickresume.com within 14 days of your first purchase, state that you are a new user requesting a refund under the money back guarantee, include your account details and subscription date, and briefly describe how you have used the service (for example, whether you downloaded any resumes). Support usually responds within one to two business days.